armada · Thiruvananthapuram Office, AEDGE AICC India Pvt Ltd · Thiruvananthapuram, Kerala, India
<div class="content-intro"><p><strong>About the Company</strong></p> <div class="x_x_Paragraph x_x_SCXW198602660 x_x_BCX0"> <p><span data-contrast="none">Armada is the hyperscaler for the edge, delivering modular AI infrastructure from first deployment to AI factory with speed, scale and sovereignty. Named one of Fast Company's Most Innovative Companies and to the CNBC Disruptor 50, Armada’s solutions are deployed in over 60 countries globally for organizations ranging from energy to defense. </span></p> <p>With nearly $500 million in funding to date, Armada is backed by leading investors including Founders Fund, Lux, BlackRock and Microsoft (M12), alongside strategic partnerships with Microsoft, Dell, Palantir, NVIDIA, SpaceX, and Skydio. We are building the infrastructure layer for sovereign and edge AI - rugged, deployable compute for customers that cannot rely on centralized cloud.</p> <p><span data-contrast="none">Working at Armada means taking ownership, driving autonomy, and delivering impact. You’ll tackle challenges that haven’t been solved before and help build something transformative from the ground up. What you do here will not only define your career but help further Armada’s mission to bridge the digital divide for customers around the world.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16777215,"335559738":0,"335559739":0}"> </span></p> </div> <p> </p></div><div class="ATS_htmlPreview"> <div> <h2><span style="font-size: 10pt;">About the Role</span></h2> <p class="isSelectedEnd"><span style="font-size: 10pt;">Armada is seeking an experienced <strong>NOC / Data Center Operations Engineer</strong> to support the monitoring, operation, and reliability of our critical physical infrastructure and distributed edge data center environments.</span></p> <p class="isSelectedEnd"><span style="font-size: 10pt;">In this role, you will monitor and troubleshoot power, cooling, networking, environmental, and facility systems across Armada’s infrastructure. You will serve as a Tier 2 escalation point, lead incidents through resolution, coordinate with engineering and facilities teams, and help continuously improve our monitoring, alerting, and operational processes.</span></p> <p class="isSelectedEnd"><span style="font-size: 10pt;">The ideal candidate brings hands-on experience with <strong>data center operations, mechanical and electrical infrastructure, incident management, and remote or edge infrastructure</strong>.</span></p> <h2><span style="font-size: 10pt;">What You'll Do</span></h2> <h3><span style="font-size: 10pt;">Infrastructure Monitoring & Incident Response</span></h3> <ul data-spread="false"> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Monitor critical physical infrastructure using PLC, BMS, and DCIM platforms such as <strong>Distech, Radix IoT/Mango, Schneider Electric, Siemens</strong>, or similar systems.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Monitor and respond to alerts involving <strong>power, cooling, network connectivity, environmental conditions, and facility infrastructure</strong>.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Provide Tier 2 support for escalations from L1 technicians and coordinate escalation to engineering, facilities, vendors, or other teams as required.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Own incidents through their lifecycle, from initial triage and troubleshooting through resolution, stakeholder communication, and documentation.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Support incident response and post-incident reviews, identifying opportunities to improve operational reliability and response procedures.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Develop and refine monitoring dashboards, alerting thresholds, and operational health indicators.</span></li> </ul> <h3><span style="font-size: 10pt;">Data Center Operations</span></h3> <ul data-spread="false"> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Perform and coordinate routine health checks of critical infrastructure, including <strong>UPS systems, PDUs, CRAC/CRAH units, backup generators, and environmental monitoring systems</strong>.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Troubleshoot and coordinate resolution of mechanical and electrical infrastructure issues using a working knowledge of <strong>MEP systems</strong>.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Read and interpret technical documentation, including <strong>electrical one-line diagrams, network diagrams, schematics, and equipment documentation</strong>.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Coordinate scheduled and emergency maintenance activities with internal teams, vendors, and remote hands personnel.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Participate in change management processes and assess the operational and infrastructure impact of proposed changes.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">