<p><strong><span data-contrast="none">Company Introduction</span></strong><span data-ccp-props="{"134233118":true}"> </span></p> <p><span data-contrast="auto">We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being l W eading and reliable force in South Korean commerce.</span><span data-ccp-props="{"335559739":240}"> </span></p> <p><span data-contrast="auto">We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. </span><span data-ccp-props="{"335559739":240}"> </span></p> <p><span data-contrast="auto">Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.</span><span data-ccp-props="{"335559739":240}"> </span></p> <p><strong><span data-contrast="none">Role Overview </span></strong><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></p> <p><span data-contrast="none">As a Product Ops Manager, you will be responsible for driving the end-to-end operationalization of key pricing products. You will work directly with PMs and Ops teams to turn product features into smooth daily operations, ensuring seamless rollouts and adoption.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></p> <p><strong><span data-contrast="none">What You Will Do </span></strong><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="48" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="none"><strong>Execution & Rollout:</strong> Lead product launches/rollouts within Pricing Ops; build SOPs, training materials, and documentation for operational teams. </span><span data-ccp-props="{"335559685":720}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="48" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="none"><strong>Cross-functional Coordination:</strong> Act as the primary liaison between assigned Pricing PMs and frontline operation teams to solve blocker issues during product deployments.</span></li> <li data-leveltext="" data-font="Symbol" data-listid="48" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="none"><strong>Metrics & Optimization:</strong> Track product adoption metrics, operational efficiency impact, and user compliance after product launches.</span></li> <li data-leveltext="" data-font="Symbol" data-listid="48" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="none"><strong>People Management:</strong> Direct management of L4 Associates, guiding their daily execution and career growth.</span><span data-contrast="none"> </span><span data-ccp-props="{}"> </span> </li> </ul> <p><strong><span data-contrast="none">Qualifications</span></strong></p> <ul> <li>4-6 years of experience in Product Operations, Program Management, or Strategy & Ops.</li> <li>Experience with process optimization and product lifecycle management.</li> <li>Strong communication skills to bridge technical and non-technical stakeholders. </li> </ul> <p><strong><span data-contrast="none">Recruitment Process </span></strong><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></p> <ul> <li><span data-contrast="none">Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer.</span></li> <li><span data-contrast="none">The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Interview schedules and the results will be informed to the applicant via the