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T3 Content and Technical Writer

equipmentsharecom · Columbia, MO (Headquarters) · Corporate
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<h1><strong>Build the Future with Us — </strong>EquipmentShare is Hiring a T3 Content and Technical Writer</h1> <p>At EquipmentShare, we’re not just filling a role — <strong>we’re assembling the best team on the planet to build something that’s never been built before</strong>. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.</p> <p><span style="font-size: 14px;">We’re hiring a <strong>T3 Content and Technical Writer </strong>at our Corporate Headquarters in <strong>Columbia, MO</strong> and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. </span></p> <p>The T3 Content and Technical Writer brings creativity and precision to their work, helping tell the T3 story through clear, engaging, and impactful content. This role develops and supports customer-facing communications, digital content, technical documentation, and knowledge resources to help customers and employees use T3 successfully. By partnering with cross-functional stakeholders, this role helps create, maintain, and improve content while ensuring T3’s voice remains consistent across customer and employee touchpoints</p> <h3><strong>Primary Responsibilities</strong></h3> <ul> <li>Perform job duties in accordance with EquipmentShare’s vision, mission, and values.</li> <li>Develop, contribute, revise, and maintain customer-facing communications, sales enablement resources, technical documentation, knowledge base articles, SOPs, playbooks, user guides, training materials, and operational documentation.</li> <li>Develop content that supports customer education, employee enablement, sales enablement, product adoption, and business operations.</li> <li>Coordinate with Product, Marketing, and other stakeholders to align messaging and improve the overall knowledge experience.</li> <li>Partner with cross-functional teams and subject matter experts to develop, review, coordinate, and publish content that supports customer education, training, sales enablement, and product adoption.</li> <li>Translate technical, operational, and product information into clear, accurate, and engaging content for diverse audiences.</li> <li>Leverage AI tools to accelerate content creation, editing, organization, and maintenance while ensuring accuracy, quality, and consistency.</li> <li>Help establish and maintain documentation standards, templates, style guides, and governance practices to ensure consistent, high-quality content.</li> <li>Review, edit, and continuously improve content to ensure accuracy, consistency, accessibility, branding, and alignment with business objectives.</li> <li>Partner with Product and other stakeholders to ensure customer communications, documentation, and training resources reflect product enhancements, business initiatives, and process changes.</li> <li>Create visual content, including screenshots, diagrams, workflow maps, videos, and other supporting resources, to enhance understanding.</li> <li>Analyze stakeholder feedback, content usage, and support trends to identify content gaps and continuously improve documentation and knowledge resources.</li> </ul> <h3><strong>Why EquipmentShare?</strong></h3> <p>Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports <em>you</em>, and you drive <em>us</em> forward.</p> <p>We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of <strong>building something special</strong>.</p> <h4><strong>Perks & Benefits</strong><em><br></em></h4> <ul> <li>Competitive compensation<br><br></li> <li>Full medical, dental, and vision coverage for full-time employees<br><br></li> <li>Generous PTO + paid holidays<br><br></li> <li>401(k) + company match<br><br></li> <li>Gym membership stipend + wellness programs (earn PTO and prizes!)<br><br></li> <li>Company events, food truck nights<br><br></li> <li>16 hours of paid volunteer time per year — give back to the community you call home<br><br></li> <li>Career advancement, leadership training, and professional development opportunities</li> </ul> <h3><strong>About You</strong></h3> <p>You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.</p> <p>We’re looking for people who:</p> <ul> <li>See challenges as opportunities<br><br></li> <li>Embrace change and continuous improvement<br><br></li> <li>Bring energy, effort, and optimism every day</li> </ul> <h3>Skills & Qualifications </h3> <ul> <li> <ul> &

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