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Senior Supervisor, Production

hellofresh · Edmonton, Alberta, Canada · Edmonton, Alberta, Canada
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<p><strong>Location: </strong>(EDM) 36 Ave & 8th St, Nisku</p> <p><strong>Shift: </strong>Friday to Tuesday - flexibility required for both Day & Evening Shifts </p> <ul> <li> <p>Day Shift: Friday to Tuesday (6:30 AM to 3:30 PM) </p> </li> <li> <p>Evening Shift: Friday to Tuesday (3:30 PM to 12:00 AM)</p> </li> </ul> <p><strong>S'more about the team:</strong></p> <p>The Senior Supervisor reports to the Production Manager and leads a team of supervisors, team leads, coordinators, and associates in a single shift or across multiple shifts. </p> <p>In the absence of a Production Manager, the Senior Supervisor is the primary point of contact for any operational and people escalations for the production function in a fulfillment center. The Senior Supervisor is responsible for any issue resolution in day-to-day operations, and when necessary, further escalates issues to the Manager levels. </p> <p>The Senior Supervisor is responsible for complete, timely, and accurate execution of Production processes: labor planning & scheduling, production planning, core production processes (kitting, casing, labeling, staging, sorting, portioning, outbound [multi-operations])</p> <p><strong>Lettuce share what this role will be responsible for:</strong></p> <ul> <li>Manage a shift or multi-shift operation with a team of production  supervisors, team leads, coordinators, and associates</li> <li>Act as the primary point of contact for escalations and corrective actions in warehouse operations. Works directly with the Manager(s) to resolve issues, escalations, and corrective actions</li> <li>Responsible  for complete, timely, and accurate execution of Production  processes: labor planning & scheduling, production planning, and core production processes (kitting, casing, labeling, staging, sorting, portioning, outbound [multi-operations])</li> <li>Develop management schedule to ensure full coverage of processes</li> <li>Accountable for key production  controls and metrics, including but not limited to safety near misses and incidents, labor efficiency, production errors, material yield and waste,  on-time delivery, and employee engagement</li> <li>Facilitate training / train new and existing employees in production  operations best practices; Ensure strong understanding and adherence to standard operating procedures across all warehouse employees</li> <li>Maintain a safe working environment by ensuring a clean and organized area, fully maintained equipment, and up-to-date training and management of employees; the work area must achieve compliance with global DC standards</li> <li>Drive focus on error improvement and efficiency (minutes per box, labor variance); Conduct daily and weekly performance analysis  to identify the root cause of inventory cost variances and deliver corrective actions </li> <li>Drive continuous improvement by guiding the production  team in identifying improvement opportunities in safety, quality, and efficiency</li> <li>Work in compliance with OH&S acts and regulations. </li> <li>Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer. </li> <li>Other duties as assigned</li> </ul> <p><strong>Sound a-peeling? Here's what we're looking for: </strong></p> <ul> <li>5+ years of  and/or Supply Chain experience, preferably with a Bachelor’s and/or Master’s degree in Engineering, Business or a related field</li> <li>Strong understanding of OHS and Food Safety and its application in a warehouse and production environment</li> <li>Experience with managing a large-scale teams and operations </li> <li>An authentic leader, who’s able to build strong relationships, clearly communicate and motivate, and drive accountability at all levels</li> <li>An effective collaborator, who empowers and enables others to share ideas, raises awareness, gets buy-in, and and delivers fast and well-rounded solutions to complex problems</li> <li>A strong analytical problem solver that identifies and simplifies complex issues and drives rapid, focused, and data-driven solutions</li> <li>Energy, enthusiasm, and a can-do attitude. Used to working in a high-pressure, fast-paced, and constantly changing environment</li> <li>Drive and self-motivation. We seek a leader who competes to win and has the burning desire to make a meaningful difference in our business and the lives of our employees</li> <li>Strong understanding of warehouse systems and controls</li> <li>Professional certifications and/or licenses with Lean Six Sigma preferred</li> </ul> <p><strong>Let’s cut to the cheese, this is why you'll love it here:</strong></p> <ul> <li><strong><em>Box Discount </em></strong><span style="font-weight: 400;">- Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.</span></li> <li><strong><em>Health & Wellness </em></strong><span style="font-weight: 400;">-</span><strong><em> </em></strong>Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!</li> <li><strong>

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