Machine Learning Sales Engineer(Customer facing)

<div class="content-intro"><h2>Who <strong>We Are</strong></h2> <p>Lightning AI is the company behind PyTorch Lightning. Founded in 2019, we build an end-to-end platform for developing, training, and deploying AI systems—designed to take ideas from research to production with less friction.</p> <p>Through our merger with Voltage Park, a neocloud and AI Factory, Lightning AI combines developer-first software with cost-efficient, large-scale compute. Teams get the tools they need for experimentation, training, and production inference, with security, observability, and control built in.</p> <p>We serve solo researchers, startups, and large enterprises. Lightning AI operates globally with offices in New York City, San Francisco, Seattle, and London, and is backed by Coatue, Index Ventures, Bain Capital Ventures, and Firstminute.</p> <h2 class="PDq2pG_selectionAnchorContainer" data-section-id="o4nw1n" data-start="0" data-end="18">The Way We Work</h2> <p data-start="20" data-end="222">The people who thrive here are builders who move fast, communicate openly, take ownership, and continuously improve themselves, their teams, and our company. Here's what that looks like in practice:</p> <ul> <li data-section-id="vkpt18" data-start="319" data-end="461"><strong data-start="321" data-end="343">Move with Urgency:</strong> We move quickly, make thoughtful decisions, and keep momentum. We value action over perfection and learn by shipping.</li> <li data-section-id="1c7e9p5" data-start="462" data-end="598"><strong data-start="464" data-end="483">Take Ownership:</strong> We own outcomes, not just our individual work. We make decisions that move the company forward and follow through.</li> <li data-section-id="1wm6yoj" data-start="599" data-end="751"><strong data-start="601" data-end="624">Communicate Openly:</strong> We communicate directly, seek to understand, and create clarity for others. Honest conversations help us move faster together.</li> <li data-section-id="1w7531e" data-start="752" data-end="874"><strong data-start="754" data-end="776">Build Great Teams:</strong> We lead by example, empower others, and create healthy teams where people can do their best work.</li> <li data-section-id="jb6f5l" data-start="875" data-end="1036"><strong data-start="877" data-end="895">Raise the Bar:</strong> We're always improving ourselves. We learn from feedback, consistently challenge ourselves to grow, and focus on the work that matters most.</li> <li data-section-id="12lc0uc" data-start="1037" data-end="1184"><strong data-start="1039" data-end="1059">Think Long-Term:</strong> We design for what's next. We create scalable systems, simplify complexity, and use AI and automation to amplify our impact.</li> </ul> <div class="c-message_actions__container c-message__actions"> </div></div><h1><span style="font-size: 10pt;">Machine Learning System Engineer(customer facing)</span></h1> <p><span style="font-size: 10pt;"><strong>Team: Solutions Engineering</strong></span></p> <p><span style="font-size: 10pt;"><strong>Location: [NYC] - Hybrid</strong></span></p> <p><span style="font-size: 10pt;"><strong>Reports to: Head of Solution Engineering</strong></span></p> <h2><span style="font-size: 10pt;"><strong>About Lightning AI</strong></span></h2> <p><span style="font-size: 10pt;">Lightning AI is building the platform and infrastructure that make it dramatically easier for teams to develop, train, deploy, and scale AI systems. As the company behind PyTorch Lightning, and following our merger with Voltage Park, we bring together developer-first AI tooling with high-performance compute infrastructure for researchers, startups, and enterprises building at the frontier of AI.</span></p> <p><span style="font-size: 10pt;">We operate with a simple set of values: Move Fast, Focus, Balance, Craftsmanship, and Minimal. We care about people who can operate with urgency, solve hard problems directly, and build with high standards without creating unnecessary complexity.</span></p> <h2><span style="font-size: 10pt;"><strong>What You'll Do</strong></span></h2> <p><span style="font-size: 10pt;">             As a customer-facing Machine Learning Solutions Engineer, you will serve as a key technical partner to our go-to-market organization, translating complex customer requirements into scalable AI and machine learning solutions on the Lightning AI platform. You will lead technical discovery, product demonstrations, proof-of-concepts, and post-sales engagements, helping customers successfully evaluate, deploy, and expand their use of the platform. Working at the intersection of customers, sales, product, and engineering, you will bring deep technical expertise to the sales process while translating real-world customer needs into actionable product insights. This highly cross-functional role is critical to accelerating customer adoption, influencing product direction, and demonstrating the business and technical value of Lightning A<strong>I.</strong></span></p> <h2><span style="font-size: 12pt;">Qualifications</span></h2> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">  5-7 years in solutions engineering, sales engineering, field engineering, technical pre-sales, ML infrastructure, or related technical leadership roles.</span></li> <li style="font-size: 10pt;"><span style="f