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Onsite Operations Project Manager

feverup · Mexico City · Mexico City
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<div class="content-intro"><p>Hey there! <br>We’re <a href="https://feverup.com/">Fever</a>, the world’s leading tech platform for culture and live entertainment.</p> <p>Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. <br><br>Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. </p> <p>Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? </p> <p>To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!<br><br>Ready to be part of the experience? </p> <p>Now, let’s discuss this role and what you will do to help achieve Fever’s mission.</p></div><p></p> <p><span style="text-decoration: underline;"><strong>About the Role:</strong></span></p> <p>We are looking for an <strong>Onsite Operations Team Lead</strong> who loves improving efficiency, solving complex challenges, and finding a way to get things done.</p> <p>As part of the Operations team, you will play a key role in coordinating and delivering high-impact initiatives, ensuring that teams, resources, and priorities are aligned to achieve successful outcomes.</p> <p>This is a highly dynamic and hands-on role that combines operational planning, team leadership, problem-solving, and cross-functional collaboration. You will work across different initiatives, adapt quickly to changing circumstances, and take ownership of making things happen.</p> <h4><span style="text-decoration: underline;"><strong>You will be responsible for:</strong></span></h4> <ul> <li><strong>Designing and coordinating operational plans, </strong>ensuring all requirements are properly covered.</li> <li><strong>Leading the implementation of initiatives</strong> and ensuring smooth execution from planning through completion.</li> <li><strong>Managing</strong> and supporting <strong>an onsite team</strong>, keeping everyone aligned, motivated, and focused on delivering high-quality results.</li> <li><strong>Identifying potential challenges,</strong> making decisions, and finding practical solutions in fast-paced environments.</li> <li><strong>Coordinating with cross-functional stakeholders</strong>, including teams such as Sales, Marketing, Originals, and other internal departments.</li> <li><strong>Managing multiple priorities while maintaining high standards</strong> and adapting to changing needs.</li> <li><strong>Identifying opportunities to improve processes</strong> and ways of working, helping us build more efficient and scalable operations.</li> </ul> <p>From day one, you will have the opportunity to take <strong>ownership of complex operational challenges and lead a team,</strong> making a direct impact on how we execute and scale our operations.</p> <p>We are looking for someone who is <strong>organized, structured, hands-on, and highly proactive</strong>, with strong leadership and problem-solving skills. You should feel comfortable working in dynamic and ambiguous environments, coordinating multiple stakeholders, and taking ownership from start to finish.</p> <p><span style="text-decoration: underline;"><strong>About</strong> </span><strong><span style="text-decoration: underline;">You</span>:</strong></p> <ul> <li>You have a<strong> Bachelor’s degree in Engineering, Business Administration, Data Analytics</strong> or related fields.</li> <li>You have at least<strong> +3/4 years of relevant experience</strong> (e.g., consulting, operations or tech related)</li> <li>You embrace change and you create it! We are a fast-growing company and we want you to help us to adapt to these changes.</li> <li>You can speak different languages. <strong>Spanish and English</strong> are our main languages, so we expect you to be able to speak both of them :)</li> <li>You have excellent interpersonal and communication skills.</li> <li>You can manage teams in a structured way</li> <li>You have a strong analytical mind.</li> </ul> <p><strong><span style="text-decoration: underline;">Benefits & Perks</span>:</strong></p> <ul> <li>Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance. </li> <li>Opportunity to have a real impact in a high-growth global category leader</li> <li>40% discount on all Fever events and experiences</li> <li>Work in the heart of the city, with possible travel across our markets</li> <li>Responsibility from day one and professional and personal growth</li> <li>Great work environment with a fun, international team of talented people to work with!</li> <li>Health insurance</li> <li>Fondo de Ahorro</li> <li>Gympass membership </li>

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