Software Development Engineer III – Test Infrastructure

<div class="content-intro"><h2><strong>Company Overview</strong></h2> <p>ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly login across websites without having to create a new login and verify their identity again. Over 175 million users experience streamlined login and identity verification with ID.me at 22 federal agencies, 50 state government agencies, and more than 100 healthcare organizations. Over 600 consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit <a href="https://network.id.me/">https://network.id.me/</a>.</p> <p><span style="font-weight: 400;">ID.me is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings.</span></p> <p><span style="font-weight: 400;">At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found <a href="https://insider.id.me/candidate-ai-use-in-interviewing/" target="_blank">here</a>.</span></p></div><h1><strong>Software Development Engineer III – Test Infrastructure </strong></h1> <p><strong>Level:</strong> SDE III (Individual Contributor)</p> <p><strong>Department:</strong> Quality Engineering</p> <p><strong>Location:</strong> Mountain View, CA (Onsite)</p> <h2><strong>Position Overview</strong></h2> <p>As a Software Development Engineer III on the Quality Engineering team, you will build and maintain automation frameworks and testing infrastructure that give ID.me engineering teams the confidence to ship quickly and safely. You'll build tooling for functional, end-to-end, and security-focused test automation, help extend testing coverage into production through canary releases and progressive delivery, and apply AI-assisted testing practices as part of the team's broader adoption. This includes building test coverage for consumer-facing commerce and marketplace experiences (offers, cashback, affiliate/attribution flows) alongside core platform and identity services. You'll work closely with engineering, product, and security teams to raise the bar on quality and resilience across a platform that verifies the identity of millions of users and the commerce experiences built on top of it.</p> <h2><strong>Key Responsibilities</strong></h2> <ul> <li>Build and maintain automation frameworks (Playwright, Python, Jest, API automation) that provide comprehensive, reliable test coverage across ID.me's services.</li> <li>Develop end-to-end and integration tests for complex, asynchronous, event-driven, and eventually-consistent systems, including workflow orchestration platforms such as Temporal.</li> <li>Support testing-in-production practices, including canary deployments, progressive/phased rollouts, synthetic monitoring, and automated rollback triggers, to help validate real-world behavior safely before full release.</li> <li>Build and maintain test automation for commerce and marketplace surfaces, such as offers, cashback, affiliate/attribution and click-tracking accuracy, consent gates, and persona-based experiences (e.g., logged-in/out, member-group-specific offers), including client-side surfaces like browser extensions.</li> <li>Integrate automated testing into CI/CD pipelines (e.g., GitHub Actions), contributing to reusable/shared workflow components that other service teams can adopt.</li> <li>Use AI tools to accelerate test authoring, test plan generation, and code review.</li> <li>Collaborate with development teams on testable code structure, coverage gaps, and quality checks throughout the development lifecycle.</li> <li>Debug and root-cause issues across frontend, backend, APIs, and distributed services, and drive fixes to closure.</li> <li>Help define and track reliability metrics (e.g., time to detect, time to remediate) for the systems you test.</li> </ul> <h2><strong>Minimum Qualifications</strong></h2> <ul> <li>4+ years of experience (or equivalent: 2+ years with a Master's degree) as a software engineer in modern web applications and distributed systems.</li> <li>Proficiency in Python/TypeScript/JavaScript/Java</li> <li>Hands-on experience with Playwright, Jest, and API automation.</li> <li>Experience integrating automated tests into CI/CD pipelines (e.g., GitHub Actions, ArgoCD).</li> <li>Experience testing e-commerce/marketplace experiences, including offers and cashback logic, affiliate/attribution and click-tracking accuracy, consent-gate and error-state flows, and persona- or member-group-based test coverage (e.