Logistics Coordination Lead - Events

<div class="posting-title-container"> <p><strong>OUR COMPANY:</strong></p> <p>EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.</p> <p>We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.</p> <p><strong>WHAT YOU WILL DO:</strong></p> <p>The <strong>Logistics Coordination Lead</strong> is a single, dedicated individual-contributor role owning back-of-house device operations for that program: ordering, provisioning, prep, staging, shipping, on-site distribution support, and return reconciliation across the full warehouse → event → warehouse cycle. You will also provide on-site device distribution support at the guest-facing wearables setup, onboarding, and troubleshooting station, all while working alongside partners and stakeholders, and interacting directly with VIP guests at high-visibility events.</p> <p><strong>KEY RESPONSIBILITIES:</strong></p> <div id="page-1" class="_kqswh2mm _bfhku67f _18u01wug _2hwx1wug" data-testid="page-0">Device Prep, Provisioning & Readiness</div> <div class="_kqswh2mm _bfhku67f _18u01wug _2hwx1wug" data-testid="page-0"> <ul> <li>Own end-to-end device prep for assigned events: sourcing, firmware updates, provisioning, account setup, QR/serial scanning, charging, fitting accessories, and packaging to presentation standard.</li> <li>Execute at-scale provisioning reliably against established throughput rates, using existing batch and firmware-caching workflows (reference: ~10 units/hour; 500+ units for a large event).</li> <li>Plan backwards from known throughput to build realistic prep schedules: calculating lead time, staffing hours, and station setup needed to hit each event's device-ready date, and flagging early when volume or timeline exceeds available capacity.</li> <li>Establish and document repeatable provisioning SOPs and readiness checklists so prep quality is consistent event to event, and so partner-team or temporary staff can execute to standard when event volume exceeds one person's capacity.</li> <li>Train and brief surge/floater support from partner teams on prep and distribution standards ahead of high-volume events.</li> <li>Provide on-site provisioning support where device counts and timelines require it.</li> </ul> <p>Inventory & Asset Management</p> <ul> <li>Serve as the dedicated Inventory Prep Lead for assigned Medium and Large events, replacing the current ad-hoc coverage model. "Lead" denotes functional ownership of device readiness, not people management.</li> <li>Maintain inventory tracking and chain of custody via client infrastructure and/or local warehouse systems, including serialization and asset tagging.</li> <li>Manage post-event device collection, return processing, restocking, damage assessment, and serial number reconciliation.</li> <li>Support quarterly cycle counts and variance reconciliation for program inventory.</li> <li>Manage secure staging and storage of high-value and pre-release hardware.</li> </ul> <p>Shipping & Event Logistics</p> <ul> <li>Own the warehouse → event → warehouse flow: inbound/outbound shipping, freight coordination, timelines, and contingency routing.</li> <li>Coordinate coverage for East Coast and out-of-region events supported out of the Bay Area facility, flagging lead-time and capacity risk early.</li> <li>Build and maintain the device logistics run-of-show for each event, aligned to the broader event production timeline.</li> </ul> <p>Day-Of Hardware Support</p> <ul> <li>Provide first-line hardware support on-site: device swaps, hot-spare deployment, charging and connectivity checks, and rapid diagnosis of physical or device-level failures.</li> <li>Perform on-site provisioning where event volume or late guest additions require it, working to the same standards as warehouse prep.</li> <li>Troubleshoot to the boundary of the role and escalate cleanly — firmware issues at scale, account and connectivity issues, event-level and guest-experience issues to the Event Production Manager.</li> <li>Maintain an on-site hardware support kit — spares, cables, chargers, tools, and consumables — and own its readiness before every event.</li> </ul> <p>On-Site Smart Bar Distribution Support</p> <ul> <li>Staff the Smart Bar wearables distribution function on-site alongside XFN partners</li> <li>Direct the device-distribution workflow on-site: briefing partner-team staff on prep standards, handout process, and record-keeping</li> <li>Support gifting/seeding logistics by tracking who received what, in what configuration, with accurate records.</li> <li>Ensure Smart Bar setup, device display, and station presentation meet program standards.</li> <li>Represent company and client with poise and discretion in front of VIP guests, executive stakeholders, and partner teams.</li> </ul> <p>Coordination & Communication </p> <ul> <li>Act as the point of contact to partners, stakeholders, and cross functional working teams for device and inventory matters.</li> <li>Partner with the assigned Event Production Manage