<div class="content-intro"><p>At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.</p> <p>We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.</p> <p>To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.</p> <p>Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.</p> <p>If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.</p></div><p>Full-time - Level 4 Analyst</p> <h2><strong>What You'll Do</strong></h2> <p>As a Senior Sales Operations Analyst, you will be a key partner to our AMER sales leadership team to help support long-term growth. This role blends hands-on execution with a strategic lens. You will be responsible for maintaining the data and processes the region runs on today, while bringing data-driven recommendations to the table on how we should scale our processes and build the team to support continued growth.</p> <p><strong>Territory, Quota & Capacity Planning</strong></p> <ul> <li>Lead our annual territory carve for AMER, getting into the weeds of the underlying data to ensure accuracy and equitability, and bringing clear, data-driven recommendations on how we should structure territories to drive focus while giving reps a realistic path to hit their targets.</li> <li>Build capacity models that translate growth targets into recommended headcount, territory coverage, and quota scenarios for leadership to evaluate.</li> </ul> <p><strong>Scaling Our Processes</strong></p> <ul> <li>Bring data-driven recommendations for how our sales processes need to evolve as the region and company grow, identifying bottlenecks before they slow the business down.</li> <li>Partner with our Business Systems team to scope and prioritize Salesforce flows and automations.</li> <li>Continuously evaluate where manual, one-off, or tribal-knowledge processes need to become documented and repeatable.</li> </ul> <p><strong>Data & Reporting Infrastructure</strong></p> <ul> <li>Design dashboards (Tableau, Looker, Salesforce, Clari) that give leadership real time visibility into performance.</li> <li>Analyze sales data, KPIs, and trends to surface insights on what is working and what isn’t, and provide recommendations on where leaders should focus their attention.</li> <li>Partner with Sales Leadership on forecasting cadences and keep forecast data clean, current, and trustworthy.</li> </ul> <p><strong>AI-Driven Process Improvement</strong></p> <ul> <li>Identify opportunities to use AI tools to automate manual Sales Ops workflows, such as data analysis and process improvement.</li> <li>Design AI-driven workflows to improve efficiency across the broader sales team.</li> </ul> <h2><strong>Who You Are</strong></h2> <ul> <li>Bachelor's degree in a quantitative or business-oriented field, or equivalent practical experience.</li> <li><strong>4+ years</strong> of experience in Go-to-Market Operations, Sales Strategy and Operations, or Revenue Operations at a high growth B2B SaaS company.</li> <li>Technically savvy, with a solid understanding of how Salesforce flows and automations work and a sense for the art of the possible; you won't be building these yourself, but you'll partner closely with our Business Systems team to scope, prioritize, and validate the right builds.</li> <li>Hands-on experience with Sales tech stack tools such as <strong>Clay</strong>, ZoomInfo, Clari, Gong, or Fullcast.</li> <li>Proficient with Google Sheets and BI tools such as Tableau or Looker, with experience building dashboards from scratch.</li> <li>Comfortable using AI tools to speed up analysis, data cleaning, and reporting, and curious about where AI can remove manual work from Sales Ops processes.</li> <li>Strong analytical and problem solving skills, with the attention to detail to get into the data and make data driven decisions.</li> <li>Excellent stakeholder management skills; able to present data and findings to senior sales leaders clearly and concisely, and to build trust quickly.</li> <li>A creative, solutions oriented thinker who is energized by ambiguous problems that don't have an existing answer.</li> <li>A proactive self starter who takes initiative without waiting to be asked.</li> </ul> <p><br>For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $84,000 and $132,000/year, with an expected On Target Earnings (OTE) between $95,000 and $136,000/year (including bonus or commission).Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensi