IT Systems Administrator

<h2><strong>About Re:Build</strong></h2> <p>At Re:Build, our mission is to ensure the next generation of important products are made, at scale, in America. We are laying the foundation for a better future for our customers, employees, and communities by revitalizing America's manufacturing base and creating meaningful jobs across the country, including in historically deindustrialized regions.</p> <p>We operate an advanced, end-to-end manufacturing platform that partners with industrial companies and innovators to take products from first concept to full-scale production in critical verticals including aerospace and defense, electrification, medical, energy and environment, and robotics and automation.</p> <p><strong>The way we operate is as important as the work we do. It's guided by The Re:Build Way, 16 principles that shape how we collaborate with each other, partner with our customers and vendors, and contribute to the communities where we operate. <em>(link to <a href="https://usg02.safelinks.protection.office365.us/?url=https%3A%2F%2Frebuildmanufacturing.com%2Fabout%2Frebuild-way%2F&data=05%7C02%7Cteagan.hagen%40rebuildmanufacturing.com%7C60037233e2e94b6ea7cb08defe0c1624%7Ce1a219cabf1f41d8b96204d1d62ac18e%7C0%7C0%7C639227525019191171%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=oYsnG4AhYElABO0CwVOuqb4C9S09zx6kWwPN99zfZlI%3D&reserved=0">The Re:Build Way principles</a>)</em></strong></p> <p> </p> <p><strong><u>Opportunity</u></strong></p> <p>Exciting opportunity to work in a fast-growing multi-site manufacturing conglomerate. This will be an impactful role, and one in which you will enjoy working with industry veterans in a fast-paced environment with considerable learning potential and autonomy. <em> </em>This position will be responsible for providing end-users with advanced IT support for hardware, software, applications, operating systems, and connectivity. This position will also provide occasional evening and weekend support. Seeking an individual with a customer service focus, strong organization skills, and superb communication and problem-solving abilities combined with a solid technical expertise. </p> <p><strong> <u>Critical Attributes:</u></strong></p> <ul> <li>Exceptional organizational skills: able to perform in a fast-paced and dynamic work environment and document progress and activities to better the team</li> <li>Analytical problem solver who excels at addressing issues, even in situations involving unfamiliar applications or services</li> <li>Metrics Driven: keeps score with a desire to continuously improve</li> <li>Phenomenal teammate: enthusiasm and positive attitude, ability to work as a member of cross-disciplinary teams</li> <li>Capable communicator with good communication abilities in written and verbal formats</li> <li>Self-starter: You are not expected to know everything, you’re comfortable reading the manual or using Google but also know when to ask for help</li> <li>The ideal candidate must pass a background check and have reliable & acceptable references</li> </ul> <p><strong><u>Principal Responsibilities and Standards</u></strong></p> <ul> <li>Responsible for the maintenance, configuration, and reliable operation of computer systems</li> <li>Designs, deploys, and maintains technical solutions to business problems with a focus on technology, documentation, and training</li> <li>Monitors, fixes, and solves hardware and software errors by running diagnostics, detailing problems and resolutions, prioritizing problems, and assessing impact of issues.</li> <li>Performs upgrades to server hardware, operating systems, and software to ensure the necessary levels of security, availability, and functionality of critically important services</li> <li>Implements appropriate processes for data protection, disaster recovery, and failover procedures, including execution, testing, and security of regular backups</li> <li>Leads desktop and helpdesk support efforts, ensuring all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions</li> <li>Coordinates with IT personnel across all Re:Build sites and external service providers</li> </ul> <p><strong><u>Qualifications </u></strong></p> <ul> <li>3–5 years of experience administering IT systems and resolving user issues preferred in a manufacturing setting.</li> <li>Professional experience (3–5 years), certifications, or personal projects demonstrating a strong understanding of Microsoft technologies including Windows 10/11, Windows Server (2012R2–2022), Active Directory, Microsoft 365 & Entra ID, Azure, and PowerShell. </li> <li><strong>Experience required with supporting CAD and Engineering software technologies such as SolidWorks, Catia, NX, and MATLAB. </strong></li> <li>Solid knowledge of networking concepts and troubleshooting methodologies gained through 3–5 years of hands-on IT work. </li> <li>Familiarity with virtualization and cloud platforms such as VMware, AWS, and Azure. </li> <li>Exposure to scripting, programming, or query languages such as Python, Bash, C#, JavaScript, SQL, KQL, etc. is a plus. </li> <li>Familiarity with Linux and MacOS environments is a plus. </li> <li>Experience supporting critical enterprise sof