<p><em>Build the pharmacy business that powers the next generation of Medicare Advantage.</em></p> <p>Clover is building more than a dispensing operation. We are building a strategic healthcare business that can improve access, medication experience, and outcomes for Medicare Advantage members.</p> <p>As the General Manager, Pharmacy, you will assume end-to-end accountability for the build, licensing, performance, evolution, and long-term growth of Clover's pharmacy business. You will own the P&L, 0 to 1 pharmacy build plan, ongoing operating plan, growth agenda, organization, scaling roadmap, and member experience while ensuring that quality and compliance remain foundational. </p> <p><strong>This position requires frequent and meaningful onsite presence in New Jersey through development, launch, and ongoing operations. </strong></p> <p><strong>As General Manager, Pharmacy, you will:</strong></p> <ul> <li>Own the pharmacy P&L, annual operating plan, capital priorities, and a balanced scorecard spanning quality, growth, service, and financial performance.</li> <li>Own the end-to-end pharmacy build, assembling the internal team and selecting and managing external partners for facilities, technology, licensing, fulfillment, and launch as appropriate.</li> <li>Design and launch the pharmacy operating model, converting a fact-based assessment into a practical operating plan and clear accountabilities.</li> <li>Set the long-term business strategy and scaling roadmap, including capacity, facilities, licensing, technology, automation, staffing, and organizational design.</li> <li>Build and lead a high-performing management team, including the Pharmacist-in-Charge and pharmacy operations leadership; clarify decision rights between enterprise leadership and daily floor management.</li> <li>Establish a rigorous operating cadence and metrics across prescription volume and capture, unit economics, turnaround time, quality, compliance, member experience, and workforce performance.</li> <li>Drive pharmacy growth across Clover's Medicare Advantage membership through provider engagement, referral pathways, and a consistently strong member experience.</li> <li>Oversee licensing, credentialing, regulatory readiness, and operational compliance through appropriately qualified leaders and partners.</li> <li>Strengthen relationships with wholesalers, manufacturers, technology vendors, and other strategic partners.</li> <li>Partner with Pharmacy Strategy, Clinical leadership, and the Part D Stars Strategy & Care Initiatives team to execute adherence interventions and improve member outcomes without owning Clover's overall Part D strategy.</li> <li>Identify opportunities to extend the platform's capabilities and serve additional populations over time.</li> </ul> <p><strong>Success in this role looks like</strong></p> <p><strong>First 90 days</strong></p> <ul> <li>Establish an approved build plan, budget, leadership and partner model, regulatory critical path, and launch milestones.</li> <li>Align leaders on the operating plan, key performance indicators, and a sequenced 12- to 18-month scaling roadmap.</li> </ul> <p><strong>First 6 months</strong></p> <ul> <li>Deliver measurable progress against quality, service, productivity, growth, and financial priorities.</li> <li>Strengthen provider referral and member-engagement infrastructure.</li> <li>Advance the facilities, systems, automation, staffing, and licensing work required for the next stage of scale.</li> <li>Build a durable management cadence and a leadership team capable of running the operation without dependence on the GM for daily floor decisions.</li> </ul> <p><strong>Long term</strong></p> <ul> <li>Deliver profitable, compliant growth and increase prescription capture among Clover members.</li> <li>Build a scalable, resilient dispensing platform with strong quality and member outcomes.</li> <li>Establish the pharmacy as a strategic asset that supports Clover's broader care model and long-term growth.</li> </ul> <p><strong>You should get in touch if</strong></p> <ul> <li>You have demonstrated experience launching a pharmacy or comparable regulated dispensing operation or program from concept through go-live.</li> <li>You have led a dispensing, specialty, mail-order, rare-disease, oncology, or digital pharmacy business through material scale, transition, or transformation.</li> <li>You have owned a P&L or carried clear accountability for the performance of a substantial business line—not only a single function.</li> <li>You are a proven enterprise leader who can set strategy, build an organization, and manage through other leaders while remaining hands-on when the situation requires it.</li> <li>You understand pharmacy operations, licensing, fulfillment, workflow, automation, quality, and provider engagement well enough to make integrated business decisions.</li> <li>You have operated successfully in a regulated, metrics-rich environment and know how to balance growth, economics, member experience, and compliance.</li> <li>Experience in an integrated payer, provider, and pharmacy environment—or in business integration, transition, and scaling—is strongly preferred.</li> <li>You can travel frequently to New Jersey and establish credibility with on-site teams.</li> </ul> <hr> <p><strong>Benefits Overview</str