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Staff Product Manager - AI Agent Platform

kaseya · Sunnyvale, CA · US Sunnyvale CA - 111
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<div class="content-intro"><p><strong>About Kaseya</strong></p> <p>Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.</p> <p>Backed by <a href="https://www.insightpartners.com/">Insight Partners</a>, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.</p> <p>Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.</p> <p>We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.</p> <p>At Kaseya, we don't just raise the bar. <em>We build it.</em></p></div><p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">The Opportunity</span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":299,"335559739":299}"> </span></p> <p><span data-contrast="auto">AI is fundamentally changing how IT and security work gets done — shifting customers from </span><em><span data-contrast="auto">operating</span></em><span data-contrast="auto"> software to </span><em><span data-contrast="auto">directing</span></em><span data-contrast="auto"> intelligent systems that do the work for them. Kaseya is investing in leading that shift.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><span data-contrast="auto">We're looking for a Staff Product Manager to own one of the most strategically important bets in the company: the platform that will let our customers extend, tailor, and run intelligent automation across their IT and security operations. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><span data-contrast="auto">Operating at the intersection of product strategy, technical architecture, and organizational influence, this role defines the vision and direction for Kaseya's intelligent automation platform: the foundation that enables customers and partners to customize capabilities to their environment and run automated workflows reliably, safely, and at scale. You will drive cross-functional outcomes that open new revenue opportunities, deepen customer stickiness, and strengthen Kaseya's competitive differentiation across a large, multi-product portfolio.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">Role & Responsibilities</span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":299,"335559739":299}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">Own the vision and multi-year strategy</span></strong><span data-contrast="auto"> for Kaseya's AI agent platform — the foundation that lets customers extend, customize, and run intelligent automation across their IT and security workflows.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><strong><span data-contrast="auto">Define the customer extensibility model</span></strong><span data-contrast="auto"> that allows customers and partners to tailor platform capabilities to their unique environments, without exposing complexity they don't need to see.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><strong><span data-contrast="auto">Shape the runtime experience</span></strong><span data-contrast="auto"> — how automated workflows are configured, executed, observed, and governed reliably and at scale

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