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Senior Digital Project Manager

monks · Kuwait · Kuwait City, Kuwait City, Kuwait
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<div class="content-intro"><p><span style="font-size: 10pt;">Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (<a class="c-link c-link--focus-visible" href="http://monks.com/careers" target="_blank" data-stringify-link="http://monks.com/careers" data-sk="tooltip_parent">monks.com/careers</a>).</span></p></div><h2 data-path-to-node="2"><strong data-path-to-node="2" data-index-in-node="0">About the Role</strong></h2> <p data-path-to-node="3">As a Senior Digital Project Manager, you’ll lead a flagship, high-visibility digital transformation program for a major public sector client in Kuwait, directing the multi-platform migration of legacy e-Services into a unified, mobile-first ecosystem spanning enterprise web portals, mobile apps, and an enterprise-grade AI solution. We are looking for someone who is passionate about seeking new opportunities to create impactful work, pairing agency-grade creative, UX, and technology delivery with the rigor and governance that large-scale government digital transformation demands.</p> <h3 data-path-to-node="4"><strong data-path-to-node="4" data-index-in-node="0">Responsibilities:</strong></h3> <ul data-path-to-node="5"> <li> <p data-path-to-node="5,0,0"><strong data-path-to-node="5,0,0" data-index-in-node="0">Lead</strong> discovery phases to draft, validate, and secure sign-off on Business, System, and Customer Requirements documents.</p> </li> <li> <p data-path-to-node="5,1,0"><strong data-path-to-node="5,1,0" data-index-in-node="0">Translate</strong> high-level client mandates into precise technical user stories, API integration blueprints, and functional specifications across web, mobile, and AI microservices.</p> </li> <li> <p data-path-to-node="5,2,0"><strong data-path-to-node="5,2,0" data-index-in-node="0">Partner</strong> with enterprise architects on cloud infrastructure (primarily Microsoft Azure / Azure Government Cloud), ensuring adherence to data sovereignty, zero-trust security, and containerised deployment standards.</p> </li> <li> <p data-path-to-node="5,3,0"><strong data-path-to-node="5,3,0" data-index-in-node="0">Oversee</strong> UI/UX workflows in Figma, ensuring wireframes, design systems, and prototypes meet WCAG accessibility standards and client branding guidelines.</p> </li> <li> <p data-path-to-node="5,4,0"><strong data-path-to-node="5,4,0" data-index-in-node="0">Own</strong> project lifecycles end-to-end across portal rebuilds, mobile app rollouts (iOS/Android), and AI model integration (LLM agents, conversational AI, NLP search).</p> </li> <li> <p data-path-to-node="5,5,0"><strong data-path-to-node="5,5,0" data-index-in-node="0">Run</strong> hybrid governance models (Agile for dynamic product development, Waterfall for milestone sign-offs, procurement, and budget compliance) while managing risks, SLAs, and program performance metrics.</p> </li> <li> <p data-path-to-node="5,6,0"><strong data-path-to-node="5,6,0" data-index-in-node="0">Liaise</strong> between senior government stakeholders, steering committees, and internal technical delivery teams to translate complex architecture into clear executive narratives.</p> </li> <li> <p data-path-to-node="5,7,0"><strong data-path-to-node="5,7,0" data-index-in-node="0">Oversee</strong> Performance, Security, VAPT, UAT, and operational readiness phases to ensure seamless handover and client IT team enablement.</p> </li> </ul> <h2 data-path-to-node="7"><strong data-path-to-node="7" data-index-in-node="0">About You</strong></h2> <h3 data-path-to-node="8"><strong data-path-to-node="8" data-index-in-node="0">The essentials:</strong></h3> <ul data-path-to-node="9"> <li> <p data-path-to-node="9,0,0"><strong data-path-to-node="9,0,0" data-index-in-node="0">8+ years of progressive experience</strong> in IT/digital transformation, with at least 5 years leading complex, large-scale portal, mobile app, and system integration projects.</p> </li> <li> <p data-path-to-node="9,1,0"><strong data-path-to-node="9,1,0" data-index-in-node="0">Proven track record</strong> delivering digital initiatives for Public Sector clients in Kuwait or the broader GCC region.</p> </li> <li> <p data-path-to-node="9,2,0"><strong data-path-to-node="9,2,0" data-index-in-node="0">Deep technical delivery experience</strong> spanning enterprise CMS platforms, microservices architecture, RESTful API gateways, and native/hybrid mobile frameworks (React Native, Flutter, iOS/Android).</p> </li> <li> <p data-path-to-node="9,3,0"><strong data-path-to-node="9,3,0" data-index-in-node="0">Practical experience integrating AI technologies</strong> (e.g., LLM agents, conversational AI, NLP-driven search, RPA) into public-facing digital channels.</p> </li> <li> <p data-path-to-node="9,4,0"><strong data-path-to-node="9,4,0" data-index-in-node="0">Solid knowledge of Microsoft Azure cloud topology</strong> (including Azure AD/Entra ID) alongside working knowledge of GCC data privacy laws, cybersecurity framew

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