<p><strong>WHO WE ARE </strong></p> <p>Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to <a href="https://www.zetaglobal.com">www.zetaglobal.com</a>.</p> <p><strong>OVERVIEW</strong></p> <p><span data-contrast="auto">We are seeking a highly motivated and results-driven </span><strong><span data-contrast="auto">Senior Client Success Manager</span></strong><span data-contrast="auto"> who is passionate about building strategic client partnerships and delivering exceptional results. This individual will serve as a trusted advisor to clients while acting as the operational lead across assigned accounts. The Senior CSM will be responsible for driving client success, overseeing campaign execution, identifying growth opportunities, and ensuring alignment between client objectives and Zeta's solutions.</span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">The ideal candidate combines strategic thinking, strong project management capabilities, and outstanding relationship-building skills to deliver measurable business outcomes and foster long-term client partnerships.</span><span data-ccp-props="{}"> </span></p> <p><strong><span data-ccp-props="{}">Key Responsibilities </span></strong></p> <p><span data-contrast="auto">Client Strategy & Growth</span><span data-ccp-props="{}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Develop and maintain strong relationships with client stakeholders, serving as a trusted partner and advocate.</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Leverage expertise in Zeta's solutions, client objectives, industry trends, and market dynamics to provide strategic recommendations that drive account growth and performance improvements.</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Identify opportunities for program optimization, innovation, and incremental revenue generation, partnering closely with Sales to develop and present growth strategies to clients.</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Create and manage client roadmaps that outline key milestones, testing strategies, optimization opportunities, and long-term business objectives.</span></li> </ul> <p><strong><span data-contrast="auto">Campaign & Project Management</span></strong><span data-ccp-props="{}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Oversee the end-to-end execution of marketing campaigns, ensuring client goals, timelines, and performance expectations are met.</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Coordinate cross-functional teams to manage campaign launches, custom creative development, asset implementation, audience targeting, and campaign documentation.</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335