<p></p> <p> </p> <p><strong><span data-contrast="auto">Company Introduction</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></p> <p><span data-contrast="auto">Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.<span class="Apple-converted-space"> </span></span> <br> <br><span data-contrast="auto">Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.</span><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></p> <p><span data-contrast="auto">We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” </span><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></p> <p><strong><span data-contrast="auto"> </span></strong><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></p> <p><strong><span data-contrast="auto">Role Overview</span></strong><strong><span data-contrast="auto"> </span></strong><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></p> <p><span data-ccp-props="{"134233279":true,"134245417":false}">The Sortation Manager is directly responsible for the safe, accurate, and efficient processing (sorting/staging) of inbound volume at the Sub-HUB sort center. This role's primary focus is on ensuring volume is correctly prepared and loaded for timely dispatch to the last mile delivery stations (CAMPs). </span></p> <p><strong><span data-contrast="auto"> </span></strong><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></p> <p><strong><span data-contrast="auto">What You Will Do</span></strong><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></p> <p> </p> <p data-pm-slice="1 1 []">* Volume Flow Execution: Manages the inbound linehaul receiving process and ensures rapid, accurate sorting onto outbound vehicles destined for specific CAMPs.<br><br>* Labor Planning & Supervision: Develops and executes the daily, volume-dependent labor plan for sort associates. Manages shift schedules, time-off requests, and performance coaching.<br><br>* Safety & Quality: Maintains a safe working environment on the dock and sort floor. Oversees quality checks to minimize sortation errors that impact the downstream customer experience.<br><br>* Linehaul Oversight: Ensures all outbound vehicles are correctly loaded and dispatched according to the predetermined On-Time Departure schedule (CPTs)<br><br>* Inventory Control: Manages and tracks internal package movement and exceptions within the Sub-HUB</p> <p> </p> <p><span data-contrast="auto"> </span><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></p> <p><strong><span data-contrast="auto">Basic Qualifications</span></strong><strong><span data-contrast="auto"> </span></strong><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></p> <ul> <li><strong>Operational Experience:</strong> 5+ years of leadership or supervisory experience in warehouse, hub, or sortation center logistics.</li> <li><strong>People & Labor Management:</strong> Direct experience creating volume-based shift plans, managing associate scheduling, and providing performance coaching.</li> <li><strong>Linehaul & Dispatch Operations:</strong> Hands-on experience with inbound receiving, dock operations, package staging, and meeting strict Critical Pull Times (CPTs) / On-Time Departure schedules.</li> <li><strong>Safety & Quality Standards:</strong> Proven track record of enforcing workplace safety protocols on a dock/sort floor and running quality checks to minimize sorting errors.</li> <li><strong>Inventory Control:</strong> Proficiency in using package tracking systems, managing internal inventory flow, and resolving operational exceptions.</li> <li><strong>Education:</strong> High School Diploma or equivalent.</li> </ul> <p><span data-contrast="auto"> </span><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></p> <p><strong><span data-contrast="auto">Preferred Qualifications</span></strong></p> <ul> <li><strong>Education:</strong> Bachelor’s or Master's degree in Supply Chain Management, Logistics, Business Administration, or an operations-related field.</li> <li><strong>Logistics Network Knowledge:</strong> Direct background in middle-mile sort centers, hub-and-spoke models, or last-mile delivery station (CAMP) operations.</li> <li><strong>Process Improvement:</strong> Hands-on experience or certifications in Lean, Six Sigma, or continuous pro