ABOUT THE ROLE Mariner is seeking an innovative Agentforce and AI Developer to lead the design and implementation of AI-powered automation within our Salesforce Financial Services Cloud (FSC) ecosystem. In this pivotal role, you will architect and deploy Agentforce agents, autonomous workflows, and AI-enhanced advisor tools that elevate efficiency, personalization, and intelligence across our advisor platform. As a core contributor to our expanding AI initiatives, you will directly shape the future of advisor and client experiences at Mariner. KEY RESPONSIBILITIES • Design, configure, and deploy Agentforce agents in Salesforce FSC to automate advisor workflows, client service activities, and operational processes • Develop and optimize agent topics, actions, and instructions using advanced prompt engineering for financial services scenarios • Integrate Agentforce with MuleSoft APIs, external data feeds, and financial planning platforms to extend agent functionality • Partner with FSC Solution Architects to ensure agent solutions are aligned with CRM data models, security frameworks, and best practices • Implement Salesforce Einstein features (Einstein Copilot, Predictive AI, Next Best Action) to deliver actionable insights and recommendations for advisors • Conduct comprehensive testing of agent behavior, including handling edge cases, mitigating hallucination risk, and upholding compliance requirements • Monitor agent performance, analyze usage data, and refine agent workflows based on advisor feedback and evolving Salesforce AI capabilities • Stay abreast of the Salesforce AI roadmap, proactively evaluating and implementing new Agentforce features to enhance our platform REQUIRED QUALIFICATIONS • 2+ years of Salesforce development experience (Apex, Lightning Web Components, Flow) • Direct, hands-on experience with Agentforce, Einstein Copilot, or similar conversational AI technologies within Salesforce • Strong knowledge of prompt engineering and large language model (LLM) behavior in enterprise environments • Demonstrated ability to design within Salesforce’s security model (profiles, permission sets, sharing rules) • Proven skill in translating complex advisor workflows into structured agent-driven action sequences PREFERRED QUALIFICATIONS • Salesforce AI Associate or Agentforce Specialist certification • Familiarity with the Salesforce FSC data model and advisor/client relationship management • Experience with MuleSoft integration patterns to enhance agent capabilities with external data • Background in financial services, wealth management, or fintech • Exposure to responsible AI frameworks and compliance protocols relevant to regulated industries #LI-JS1 #LI-REMOTE We welcome your interest in being a part of our firm. We believe in giving associates progressive opportunities, actively nurturing professional growth and giving back to the community. We are dedicated to building a diverse culture where everyone has the support they need to achieve their career goals. We offer an innovative workplace and a culture that fosters camaraderie, teamwork and work-life balance. By submitting your application, you agree to the collection and use of your personal information as described in our Employee and Applicant Privacy Notice. EOE M/F/D/V