Senior Solutions Engineer

<div class="content-intro"><p><strong>ABOUT CORDIAL</strong></p> <p><span style="font-weight: 400;">We founded Cordial in 2014 on the belief that there should be more humanity and empathy in marketing—both in how brands communicate with their customers and in how technology companies work with brands. We built our company and platform purposefully, driven by a desire to inspire more thoughtful communication and to create experiences that feel more personal and human—for consumers, for the people at the companies we work with, and for Cordial employees. Today, brands like PacSun, Revolve, Abercrombie & Fitch, Realtor.com, L.L. Bean and Forbes rely on Cordial to drive revenue growth by sending a better message.</span></p> <div data-slate-fragment="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"> <p><span style="font-weight: 400;">We chose the name Cordial to symbolize how we empower our clients to communicate with their customers, as well as how we do business: with transparency, collaboration, and trust. We're building a passionate team of individuals willing to learn, grow, and be thoughtfully challenged on a daily basis to continuously improve our product, company, and culture every single day.</span></p> </div> <p><strong>OUR VALUES</strong></p> <ul> <li>Communicate better than the rest</li> <li>Own it, every time</li> <li>Solve client problems tenaciously </li> <li>Make Waves</li> </ul></div><p><strong>POSITION SUMMARY</strong></p> <p>The Cordial Solutions Engineer is the team member regarded as the Cordial subject matter expert. You will be responsible for guiding Cordial clients through a successful implementation of the platform, third party integrations, and providing solutions for complex and unique use cases. </p> <p><strong>YOU WILL</strong></p> <ul> <li>Be client obsessed. You will consult with clients directly as a subject matter expert of the Cordial platform. You will assist clients in understanding how they can apply new product features and enhancements to align with their business goals. And you will develop and share best practices to clients. Clients will adore you.</li> <li>Make implementations look easy. You will help clients implement Cordial’s RESTful API and JavaScript Snippet into their marketing stack and maximize the value generated from the Cordial platform. Easy breezy.</li> <li>Solution like a boss. You will identify issues, recognize patterns, propose solutions and help to create repeatable processes and/or documentation to assist with the long-term success of our internal team, clients, and partners. You will enable clients to use dynamic scripting for email language and machine learning capabilities. You will design data structures that will gracefully flow downstream and integrate into Cordials object model. You will always be thinking of solutions.</li> <li>Act as and help the Project Manager. You will manage internal stakeholders and external client expectations on projects and timelines.</li> <li>Collaborate all day, everyday. You will work closely with the product team to improve client adoption across our entire platform. You will also collaborate with our Client Success, Strategy, Support, and Sales teams to ensure Cordial is continuously meeting and exceed