<p>Hi, we're Oscar. We're hiring an Operational Forecasting Associate to join our Workforce Management team.</p> <p>Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.</p> <p><strong>About the role:</strong></p> <p>The Operations Forecasting Associate position will execute various forecasting and planning analyses to help optimize resourcing and financial planning for production teams within Oscar.</p> <p>You will report into the Associate Director, Workforce Management.</p> <p><strong>Work Location: </strong>This position is based in our Tempe, Arizona office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid</p> <p><strong>Pay Transparency: </strong>The base pay for this role is: $91,659 - $120,303 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Build and maintain detailed operational forecasts - for volumetric demand & resourcing needs - and subsequently support leadership in generating budget estimates based on the forecast</li> <li>Work with stakeholder teams to ensure forecast models align with business objectives and changes</li> <li>Work with data teams to source required data and refine as needed for analyses</li> <li>Learn the business and support periodic planning discussions with business stakeholders</li> <li>Learn and use tools and data platforms relevant to the role (such as Workday, Jira, BigQuery, Looker, etc.)</li> <li>Use business acumen and analytical experience to work through ambiguity</li> <li>Manage multiple concurrent tasks effectively and deliver professional & high quality work in a timely manner</li> <li>Collaborate with team members and be a trusted advisor to leaders & stakeholders</li> <li>Responsible for owning insights generation and follow-up for a major business unit, serving as the first point of contract for Sr. Managers, Associate Directors and Directors</li> <li>Analyze data to support business teams in making better informed, data-driven decisions</li> <li>Use data to tell a story that non-technical colleagues will be able to understand, including packaging and presenting findings in a clear, concise and compelling manner</li> <li>Collaborate across the organization, including owning stakeholder relationships with managers & senior managers , to identify actions to achieve improvements and monitor initiative impact</li> <li>Support other strategic projects as assigned to meet business needs</li> <li>Compliance with all applicable laws and regulations</li> <li>Other duties as assigned</li> </ul> <p><strong>Requirements:</strong></p> <ul> <li>3+ years of demonstrated work in operations forecasting</li> <li>2+ years of demonstrated work with large datasets and distill analyses into relevant insights with a structured and systematic thought process</li> <li>2+ years experience in SQL, with the ability to filter, aggregate, and build CTEs, or proficiency in R or Python, including experience with Pandas, for loops, and statistical tests</li> <li>Strong communication skills, verbal and written, around business reporting impact and requirements</li> <li>1+ years experience, including proficiency in Google Sheets or Excel skills, with ability to use VLookup, nested if statements and connected Sheets</li> </ul> <p><strong>Bonus points:</strong></p> <ul> <li>2+ years experience in healthcare, investment banking or insurance industry</li> <li>2+ years experience developing dashboards and working with Looker, or other business intelligence/data visualization tools</li> <li>3+ years of technical work experience using analytical tools and writing analytical reports</li> </ul><div class="content-conclusion"><p><span style="font-weight: 400;">This is an authentic Oscar Health job opportunity.</span></p> <p><span style="font-weight: 400;">At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.</span></p> <p><strong>Pay Transparency: </strong><span style="font-weight: 400;">Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. </span><span style="font-weight: 400;">Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.</span></p> <p><span style="font-weight: 400;"><strong>Artificial Intelligence (AI): </strong>Our <a href="https://oscarhealth.com/careers/ai-guidelines" target="_blank">AI Guidelines</a> outline