<div class="content-intro"><p>At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment.</p></div><p><span style="text-decoration: underline; font-size: 12pt;"><strong>Role Overview</strong></span><br><span style="font-size: 12pt;"> </span><br><span style="font-size: 12pt;">As the Managing Director of Operations, you are a dynamic leader and change champion responsible for driving operational excellence across a multimillion-dollar, multifamily real estate portfolio. You approach every challenge with data-driven strategic thinking, an owner's mindset, and a deep commitment to developing high-performing teams.</span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Develop and Lead High-Performing Teams:</strong> Recruit, develop, and retain top talent. Drive a high-performance culture through coaching, feedback, and creating a consistent standard of excellence and portfolio performance across markets.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Innovative & Adaptive Problem Solving:</strong> Identify performance gaps, design innovative solutions, test and scale initiatives, and lead through ambiguity to ensure continuous improvement and results.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Data-Driven Strategic Thinking: </strong>Analyze portfolio and market performance to inform strategy, underwriting, and decision-making. Leverage insights to pursue aggressive growth targets and identify opportunities for expansion.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Dynamic Leadership:</strong> Set the tone across your region, inspire confidence, and create alignment around a clear strategic vision. Present ideas and initiatives with clarity and presence, from on-site teams to executive stakeholders.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Accountability & Ownership:</strong> Drive full ownership of operational outcomes. Set and maintain a high bar for performance and hold yourself and others accountable to results.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Applied Financial Acumen: </strong>Oversee budgeting, financial planning, and pro forma development in partnership with the Investments team. Use financial insights to support long-term value creation and mitigate risks.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Trusted & Impactful Communication:</strong> Communicate transparently and credibly across all levels. Build trust with your DOs, regional support teams (Marketing, Facilities and Training), and executive stakeholders through influence and clarity.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Cross-Functional Collaboration:</strong> Build productive relationships with partners across Investments, Marketing, Facilities, Training, Construction Management, Operations Support, and more to achieve shared goals.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Organizational Stewardship</strong>: Monitor the health of your region and the broader organization. Champion initiatives that strengthen culture, capability, and operational alignment.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Support Acquisitions & Underwriting: </strong>Partner closely with various stakeholders throughout the acquisition lifecycle. Provide operational due diligence, validate underwriting assumptions, assess operational risks and opportunities, and contribute market and portfolio expertise to support investment decisions and successful integrations.</span></li> </ul> <p><span style="text-decoration: underline; font-size: 12pt;"><strong>Qualifications</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">10+ years of experience leading multifamily real estate operations across multi-million-dollar portfolios, including 5–7 years in senior leadership roles (e.g., Regional VP, SVP, or equivalent)</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Bachelor’s degree in business, real estate, or related field</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Demonstrated success with innovative, large team leadership</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Superior record of improving business results and sophisticated business plan execution</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Flexibility to travel within your portfolio on a regular basis, and to other locations or meetings as needed. Anticipated travel 60% within designated market.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Dieh