<p><strong><span data-contrast="auto">Company Introduction</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></p> <p><span data-contrast="auto">Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.<span class="Apple-converted-space"> </span></span> <br> <br><span data-contrast="auto">Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.</span><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></p> <p><span data-contrast="auto">We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” </span><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></p> <p><strong><span data-contrast="auto"> </span></strong><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></p> <p><strong><span data-contrast="auto">Role Overview</span></strong><strong><span data-contrast="auto"> </span></strong><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></p> <p></p> <div id="56$146082" class="WGTF" data-automation-id="decorationWrapper"> <div class="WOSI"> <div id="56$146082-2d8448ed3af74f2d" class="WC5S WI4S WC5" data-automation-id="multilineTextView" data-metadata-id="56$146082" data-uxi-form-item-child-list-index="24"> <div class="gwt-HTML">As the Post-onboarding Manager / Senior Specialist, you will lead the Product Compliance Cleanup Team to oversee end-to-end product compliance and cleanup strategies. By leveraging regulatory expertise, AI-driven automation, and cross-functional leadership, you will eliminate non-compliance risks and protect brand reputation within aggressive operational timelines.</div> </div> </div> </div> <p> </p> <p><strong><span data-contrast="auto">What You Will Do</span></strong><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></p> <p></p> <ul data-pm-slice="3 1 []"> <li> <p>Strategic Compliance Management & Cleanup Oversight: Oversee onboarded product compliance mechanisms in alignment with Coupang policies and domestic regulations. Define cleanup frameworks and standards covering SDP content integrity, import/manufacturing legitimacy, and vendor qualification across diverse product categories.</p> </li> <li> <p>Risk Assessment & Resource Optimization: Leverage deep regulatory expertise to evaluate complex compliance risks. Strategically deploy limited team headcount and resources, establishing high-efficiency workflows and AI-assisted automation to eliminate violation risks within aggressive timelines.</p> </li> <li> <p>Cross-Functional Leadership & Governance: Drive strategic alignment across key stakeholders—including Business Management, Fulfillment Centers, Legal, and Product Policy—to institutionalize proactive risk-mitigation controls, clear compliance bottlenecks, and protect brand reputation.</p> </li> </ul> <p></p> <p> </p> <p><strong><span data-contrast="auto">Basic Qualifications</span></strong><strong><span data-contrast="auto"> </span></strong><span data-ccp-props="{"134233279":true,"134245417":false}"> </span></p> <p></p> <p data-pm-slice="1 3 []">Background & Regulatory Expertise</p> <ul> <li> <p>7+ years of hands-on experience in Food Regulatory Affairs, with deep knowledge of food ingredient restrictions, permitted usages, and advertising claim regulations. Proven track record in negotiating with regulatory authorities to successfully mitigate non-compliance concerns highly preferred.</p> </li> <li> <p>Solid understanding of regulatory frameworks for Medicine, Medical Devices, and Cosmetics, including statutory definitions of medical efficacy and false/exaggerated advertising. Experience in conducting regulatory category determinations for borderline products (e.g., distinguishing among general merchandise, cosmetics, medical devices, and pharmaceuticals) preferred.</p> </li> </ul> <p>Communication Excellence</p> <ul> <li> <p><strong>Language Proficiency:</strong> Professionally fluent in both written and spoken English and Mandarin.</p> </li> <li> <p><strong>Stakeholder Engagement:</strong> Highly comfortable communicating and aligning across cross-functional teams and senior leadership.</p> </li> <li> <p><strong>Message Structuring:</strong> Skilled at translating and simplifying complex regulatory issues into structured, easy-to-understand insights, with the ability to provide clear, concise, and actionable instructions.</p> </li> </ul> <p>Follow-up & Project Management Discipline</p> <ul> <li> <p><strong>Timely Execution:</strong> Excellent follow-up skills to ensure ev