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Physical Access Control Systems (PACS) Engineer

capitaltg · Remote (US) · Remote
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<div class="content-intro"><p><img class="image-9" style="display: block; margin-left: auto; margin-right: auto; max-width: 100%;" src="https://cdn.prod.website-files.com/674df1e2b64446144d53d899/674df20b2bc1cd3f0e0fa1a5_CTG%20Logo.svg" alt="" width="150"></p> <p style="text-align: center;"><strong>Capital Technology Group provides expert consulting services software development, digital transformation, human-centered design, data analytics and visualization, and cybersecurity. </strong></p> <p style="text-align: left;">Our multidisciplinary teams use agile methodologies to rapidly and incrementally deliver value in close collaboration with our clients. For over a decade, we have been trusted by both federal and commercial clients to solve complex, mission-critical business challenges. The quality of our work has been recognized by our partners and peers through our inclusion in the Digital Services Coalition, a group of forward- thinking firms recognized for excellence in delivering IT services.</p></div><p><strong>Client Requirements:</strong> applicants <strong>MUST BE</strong> US Citizens and be able to obtain Public Trust clearance</p> <h3><strong>The CTG Experience</strong></h3> <p>At Capital Technology Group (CTG), our teams are passionate about modernizing how the federal government delivers software. We partner with federal agencies to build secure, scalable, and mission-driven solutions that make a meaningful impact on millions of people. <strong>Recognized by The Washington Post as a Top Workplace in 2025 and 2026. </strong>CTG fosters a culture rooted in our core values. Our values guide how we work together and support one another, creating an environment where employees feel trusted, empowered, and encouraged to grow both personally and professionally.</p> <h3><strong>About the Role</strong></h3> <p>CTG is seeking a <strong>Physical Access Control Systems (PACS) Engineer</strong> to design and lead scalable, secure, mission-driven technical solutions supporting federal modernization initiatives. </p> <h3><strong>You Will Get To</strong></h3> <ul> <li>Support and maintain <strong>Physical Access Control Systems (PACS)</strong> across field sites</li> <li>Administer and troubleshoot <strong>Gallagher and C•CURE</strong> PACS platforms</li> <li>Manage supporting <strong>Windows Server and SQL Server</strong> infrastructure</li> <li>Provide field-site technical support and resolve hardware, software, and connectivity issues</li> <li>Support ePACS <strong>deployments, automation, and environment maintenance</strong></li> <li>Troubleshoot on-site hardware issues in coordination with the ePACS team</li> <li>Support ePACS database infrastructure and field-site connectivity</li> <li>Document recurring issues, troubleshooting steps, and resolutions</li> </ul> <h3><strong>Who You Are</strong></h3> <ul> <li>A hands-on engineer with experience supporting <strong>physical access control systems</strong></li> <li>Strong troubleshooting skills across hardware, software, networking, and infrastructure</li> <li>Comfortable supporting field sites and working through technical issues independently</li> <li>Organized and customer-focused with strong documentation and communication skills</li> </ul> <h3><strong>Qualifications</strong></h3> <ul> <li><strong>2+ years of hands-on experience</strong> administering and troubleshooting <strong>Gallagher and/or C•CURE PACS</strong></li> <li><strong>2+ years of hands-on experience with Milestone or other VMS</strong></li> <li>Experience with <strong>Windows Server and SQL Server</strong></li> <li>Familiarity with networking, field hardware, and system connectivity</li> <li>Experience supporting system deployments, maintenance, or automation</li> <li>Strong troubleshooting and problem-solving skills</li> </ul> <h3><strong>Nice to Have</strong></h3> <ul> <li>Experience with <strong>Lenel</strong> physical access control systems</li> <li>Experience with <strong>DevOps</strong> tools and practices</li> <li>Experience supporting distributed or remote field-site infrastructure</li> <li>Relevant PACS/ePACS certifications</li> </ul> <h3><strong>Salary</strong></h3> <p>We are committed to offering a competitive salary for this position, with an estimated range of <strong>$80k–$120k annually</strong>. Please note that this range is intended to provide a general idea of what to expect. The final offer may vary based on experience, skills, and other factors.</p><div class="content-conclusion"><div class="styles--21mG1" data-ui="job-benefits"> <h4>Full Time Employee Benefits</h4> <div> <ul> <li>Remote Work <em>(Hybrid roles will be specified in the job post)</em></li> <li>Competitive Compensation Package</li> <li>Medical, Dental, and Vision</li> <li>Life Insurance, Short/Long Term Disability</li> <li>Employee Assistance Program</li> <li>401(k) with 4% matching</li> <li>Liberal PTO vacation policy</li> <li>Generous Annual Continuing Education</li> <li>Annual Wellness Budget</li> <li>Bonus Incentive Programs <em>(Employee

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