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Senior Manager, IT Operations - Pleasanton, CA

calyxo · Pleasanton, CA · Pleasanton-Rosewood
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<div class="content-intro"><p>Calyxo, Inc. is a medical device company headquartered in Pleasanton, California, USA. The company was founded in 2016 to address the profound need for improved kidney stone treatment. Kidney stone disease is a common, painful condition that consumes vast amounts of healthcare resources each year. Our team is led by executives and investors with a proven track record of commercializing paradigm-shifting devices to meet unmet needs within urology.</p> <p>Are you ready to change the future of kidney stone treatment? We are seeking high achievers who want to be part of a dynamic team working in a fun, diverse atmosphere.</p></div><p><strong><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)">Summary</span><span data-ccp-parastyle="Normal (Web)">:</span><span data-ccp-parastyle="Normal (Web)"> </span></span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"335557856":16777215}"> </span></p> <p><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)">Calyxo</span><span data-ccp-parastyle="Normal (Web)"> is seeking an experienced <strong>Senior Manager, IT Operations</strong></span></span><strong><span data-contrast="auto"> </span></strong><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)">to own the infrastructure backbone of the company as we scale toward and through IPO. This role leads day-to-day IT operations, ensuring reliable, secure, and responsive technology services that support </span><span data-ccp-parastyle="Normal (Web)">Calyxo’s</span><span data-ccp-parastyle="Normal (Web)"> employees and business </span><span data-ccp-parastyle="Normal (Web)">objectives</span><span data-ccp-parastyle="Normal (Web)">. You will own our enterprise network and endpoint infrastructure — including switching, </span><span data-ccp-parastyle="Normal (Web)">firewall</span><span data-ccp-parastyle="Normal (Web)">, and wireless environments — and will be the operational lead for our core security tooling stack (endpoint detection and response, security awareness training, and endpoint/cloud security). </span></span><span data-ccp-props="{"134233117":true,"134233118":true,"335557856":16777215}"> </span></p> <p><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)">You will also </span><span data-ccp-parastyle="Normal (Web)">establish</span><span data-ccp-parastyle="Normal (Web)"> company-wide software license tracking, author and maintain IT policies and procedures, and own SOX testing and evidence management for IT general controls as </span><span data-ccp-parastyle="Normal (Web)">Calyxo</span><span data-ccp-parastyle="Normal (Web)"> builds a public-company-grade control environment. As the team scales, this role will eventually </span><span data-ccp-parastyle="Normal (Web)">take on</span><span data-ccp-parastyle="Normal (Web)"> oversight of the helpdesk/end-user support function. </span></span><span data-ccp-props="{"134233117":true,"134233118":true,"335557856":16777215}"> </span></p> <p><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)">This is a foundational, build-oriented role — you will inherit a growing environment and </span><span data-ccp-parastyle="Normal (Web)">be responsible for</span><span data-ccp-parastyle="Normal (Web)"> hardening it, documenting it, and scaling it to support a ~500-employee, pre-IPO medical device company. </span></span><span data-ccp-props="{"134233117":true,"134233118":true,"335557856":16777215}"> </span></p> <p><strong><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)">In This Role, You Will</span><span data-ccp-parastyle="Normal (Web)">:</span></span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"335557856":16777215}"> </span></p> <p><strong><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)">Network & Infrastructure Operations </span></span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"335557856":16777215}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)">Own the design, deployment, and ongoing administration of </span><span data-ccp-parastyle="Normal (Web)">Calyxo’s</span><span data-ccp-parastyle="Normal (Web)"> network infrastructure, including enterprise-grade switches, firewalls, and wireless access points across HQ and manufacturing sites.</span></span><span data-ccp-props="{"134233117":true,"134233118":true,"335557856":16777215}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="Normal (Web)">Monitor network performance, capacity, and uptime; troubleshoot and resolve complex connectivity, routing, and s

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