<p><strong>S'more about the team:</strong></p> <p>Reporting into the Senior Director of National Production, you will oversee all fulfillment processes (warehouse, portioning, and pick & pack) within a HF Distribution Centre. Your focus is to ensure that our customers receive a perfect box on time; create, develop, and manage a high-performing team; and drive continuous improvement initiatives and process rollouts to achieve cost and operational targets. </p> <p>As part of the Leadership Team, you will play a key role in shaping and building HelloFresh’s operational scale and capability of the future, as we strive to win our customers with high levels of service, quality and choice.</p> <p><strong>Lettuce share what this role will be responsible for:</strong></p> <ul> <li>Lead a team multi-department team consisting of Operations Managers, Supervisors, and Coordinators/Team Leaders </li> <li>Build and develop a high-performing culture, with focus on leadership, accountability, engagement, continuous learning and speed/agility</li> <li>Set up, manage, and be accountable for key performance indicators and targets, with focus on employee safety, food safety, quality, order accuracy, cost, and on-time delivery</li> <li>Build strong relationships with Planning, Supply Chain, and Logistics leaders and teams to deliver production plans that optimize product freshness, on-time delivery, while delivering on DC targets </li> <li>Make tomorrow better than today! Drive continuous improvement by collaborating with teams/Ops Excellence in identifying, scoping, and delivering initiatives and leading/coaching teams through positive and focused change</li> <li>Facilitate root-cause analysis and implement corrective actions to prevent recurring product and performance issues</li> <li>Define, improve, and setup standard processes, onboarding, and training in all fulfillment processes - Warehouse, Portioning, and Pick & Pack</li> <li>Ensure that the DC achieves and/or exceeds the Global DC Audit and regional Occupational Health & Safety standards; oversee facility and equipment upgrades and maintenance to achieve and/or exceed standards</li> <li>Work with Ops Excellence, SCM Tech, and other CA/global resources to enable our team and deliver on system, data, and process improvements within the DC</li> <li>Lead and build a work environment focused on Health & Safety. Work in compliance with OH&S acts and regulations. </li> <li>Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer. </li> <li>Other duties as assigned</li> </ul> <p><strong>Sound a-peeling? Here's what we're looking for: </strong></p> <ul> <li>10+ years of Manufacturing and/or Supply Chain experience with a Bachelor’s and/or Master’s degree in Engineering, Business or a related field</li> <li>Strong understanding of OHS and Food Safety and its application in a warehouse and production environment</li> <li>Experience with managing a large scale operations with multiple management tiers and large employee headcount</li> <li>Energy, enthusiasm, and a can-do attitude. Used to working in a high pressure, fast paced, and constantly changing environment</li> <li>Drive and self-motivation. We seek a leader who competes to win and have the burning desire to make a meaningful difference in our business and lives of our employees</li> <li>An authentic leader, who’s able to build strong relationships, clearly communicate and motivate, and drive accountability in all levels</li> <li>An effective collaborator, who empowers and enables others to share ideas, raises awareness, gets buy-in, and and delivers fast and well-rounded solutions to complex problems</li> <li>Strong understanding of manufacturing and warehouse systems and controls</li> <li>Ability to handle multiple projects and assignments able to prioritize and meet budgets deadlines and achieve objectives;</li> <li>Ability to maintain sensitive and confidential information;</li> <li>Professional certifications and/or licenses with Lean Six Sigma preferred </li> <li>Availability to travel within Canada up to 20% of the time</li> </ul> <p><strong>Let’s cut to the cheese, this is why you'll love it here:</strong></p> <p> </p> <ul> <li><strong><em>Box Discount </em></strong><span style="font-weight: 400;">- Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.</span></li> <li><strong><em>Health & Wellness </em></strong><span style="font-weight: 400;">-</span><strong><em> </em></strong>Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!</li> <li><strong><em>RRSP Matching - </em></strong>Competitive RRSP matching program offered</li> <li><strong><em>Vacation & PTO </em></strong><span style="font-weight: 400;">-</span><strong><em> </em></strong><span style="font-weight: 400;">Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. </span></li> <li><strong><em