<p class="MsoNormal" style="line-height: normal"><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;">Communicates with patients, medical staff, hospital staff and visitors in a professional manner providing excellent customer service as reflected in Luminis Health's policies and practices.</span></p><p class="MsoNormal" style="line-height: normal"> <span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;">Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions </span></p><p class="MsoNormal" style="line-height: normal"><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;">1.Accurately obtains and processes patient demographic, insurance and medical information for registrations, admissions and financial purposes. Demonstrates the ability to identify and register patient accurately into the Master Patient Index thereby reducing erroneous duplicate Medical Records. PAR will be expected to maintain a 98% accuracy rate, in accordance with Best Practice Standards. Demonstrates the ability to act appropriately on Real Time Insurance eligibility messages, including adding, removing, correcting, and terminating coverages. Demonstrates excellence in ensuring patients are provided with necessary regulatory information (i.e. HIPAA, Patient Rights Brochure, IMM, NOOS, ABN, etc.)</span></p><p class="MsoNormal" style="line-height: normal"><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;">2.Consistently registers patients face-to-face; communicates financial responsibilities to patients and collects funds accordingly. Answers the phone courteously and professionally and as per department guidelines, responds to inquiries, and refers all calls as appropriate.</span></p><p class="MsoNormal" style="line-height: normal"><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;">3.Independently prioritizes PAR workflow (including, but not limited to, work queue management, patient registrations, insurance verification, and other assigned tasks) to meet deadlines and maximize productivity; Responsible for the daily monitoring and corrections of the department work queue(s).</span></p><p class="MsoNormal" style="line-height: normal"><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;">4.Demonstrates ability to apply technical knowledge in multiple systems, including but not limited to Epic-based applications, Meditech applications, administrative applications (i.e. Outlook, AAMC Intranet, Active Staffer, TimePC, etc.)and necessary online applications (i.e. IXT Copay Collections).</span></p><p class="MsoNormal" style="line-height: normal"><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;">5.Maintains a thorough understanding of downtime and/or disaster procedures, and effectively demonstrates the ability to perform job functions during such conditions.</span></p><p class="MsoNormal" style="line-height: normal"><strong><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;">McNew Essential Job Duties:</span></strong></p><p class="MsoNormal" style="line-height: normal"><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif; color: black;">Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </span></p><ol><li class="MsoNormal" style="color: black; line-height: normal;"><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Accurately obtains and processes patient demographic, insurance, and medical information. Correctly identifies and registers patient into the Master Patient Index. Acts appropriately on Real Time Insurance eligibility messages, including adding, removing, correcting, and terminating coverages. Provides patients with the necessary regulatory information.</span></li><li class="MsoNormal" style="color: black; line-height: normal;"><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Demonstrated ability to apply technical knowledge in multiple systems, including but not limited to Epic-based applications, administrative applications and necessary online applications</span></li><li class="MsoNormal" style="color: black; line-height: normal;"><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Manages assigned EPIC work queues.</span></li><li class="MsoNormal" style="color: black; line-height: normal;"><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Independently prioritizes PAR workflow to meet standards for performance and productivity within departmental deadlines.</span></li><li class="MsoNormal" style="color: black; line-height: normal;"><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Maintains a thorough understanding of downtime procedures and effectively demonstrates the ability to perform job functions during such conditions.</span></li><li class="MsoNormal" style="color: black; line-height: normal;"><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Adheres to the compliance policies of the department and organization. Maintains knowledge of departmental issues and hospital-wide change, by attending meetings and in-services, and by keeping abreast of all appropriate written and electronic emails provided to the employee.</span></li><li class="MsoNormal" style="color: black; line-height: normal;"><span style="font-size: 10.0pt; font-family