<p style="margin: 0px;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);"><strong>About You: </strong></span></p> <p style="margin: 0px;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">ARCO is a national design/build construction company delivering complex commercial and industrial facilities across a wide range of product types, including distribution, cold storage, food and beverage, manufacturing, life sciences, multifamily, sports, and data centers. Projects average $15–25M, with many exceeding $100M and select projects reaching up to $1B.</span></p> <p style="margin: 0px;"> </p> <p style="margin: 0px;"><span style="color: rgb(0, 0, 0); font-family: helvetica, arial, sans-serif; font-size: 10pt;">As our growth has outpaced our systems, we are looking for a National Director of Business Development Operations to standardize and scale how business development operates across the organization. Sitting between Business Development Executives and all other BDs, this is a senior, non-selling leadership role responsible for building the operating system behind business development.<br><br></span></p> <p style="margin: 0px;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);"><strong>A Day in the Life: </strong></span></p> <h2><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Primary Objectives of the Role</span></h2> <ul> <li style="color: rgb(0, 0, 0); font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Establish a consistent national business development operating model</span></li> <li style="color: rgb(0, 0, 0); font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Create clear KPIs, dashboards, and performance standards</span></li> <li style="color: rgb(0, 0, 0); font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Drive CRM discipline and data integrity</span></li> <li style="color: rgb(0, 0, 0); font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Professionalize training, SOPs, and BD onboarding</span></li> <li style="color: rgb(0, 0, 0); font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Provide executives with reliable pipeline visibility and forecasting</span></li> </ul> <h3><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Business Development Strategy & Governance</span></h3> <ul> <li style="color: rgb(0, 0, 0); font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Translate growth objectives into measurable operating standards</span></li> <li style="color: rgb(0, 0, 0); font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Define, document, and maintain the national business development process</span></li> <li style="color: rgb(0, 0, 0); font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Establish standardized go/no-go decision frameworks</span></li> <li style="color: rgb(0, 0, 0); font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Align pursuit strategy with company risk profile and capacity</span></li> </ul> <h3><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">KPIs, Analytics & Performance Management</span></h3> <ul> <li style="color: rgb(0, 0, 0); font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Define KPIs across activity, pipeline health, win rates, & forecasting accuracy</span></li> <li style="color: rgb(0, 0, 0); font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Own dashboard development for Business Development Managers, leadership, and executives</span></li> <li style="color: rgb(0, 0, 0); font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Lead structured pipeline and forecast review cadences</span></li> <li style="color: rgb(0, 0, 0); font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">Ensure data-driven decision making, not anecdotal reporting</span></li> </ul> <h3><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);">CRM Ownership</span><