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Learning Technology Specialist, AI & Digital Content

arco · Austin, TX, US; Chicago, IL, US; Dallas, TX, US; Downers Grove, IL, US · AMN Holdings (231) · ARCO Business Services · ARCO Business Services (006)
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<p style="margin: 0px;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);"><strong>About You: </strong></span></p> <p style="margin: 0px;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;">Are you a self-motivated team player with a strong sense of ownership and a "get things done" attitude?  Are you effective at managing multiple initiatives at once, very detail-oriented, and organized, like to be busy and productive, learn quickly, and have a track record of being adaptable in a fluid, high-growth environment? If the answer is, “Yes!” then you may be just who we’re looking for!</span></p> <p style="margin-bottom: 0in;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">The Learning Technology Specialist owns the tools, systems, and content pipeline that power learning across AMN — with a particular focus on the LMS, learning analytics, and using AI tools to accelerate content and video development. This role also supports instructional design work, but the core of the job is technical: administering learning platforms, building reporting, and modernizing how content gets created.</span></p> <p style="margin: 0px;"> </p> <p style="margin: 0px;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);"><strong>A Day in the Life: </strong></span></p> <p style="margin-bottom: 0in;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>AI-Enabled Content Development</strong></span></p> <ul style="margin-top: 0in;"> <li style="margin-bottom: 0in; font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Use AI tools to create and accelerate development of videos, learning modules, and other digital content</span></li> <li style="margin-bottom: 0in; font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Support content development and content design for training programs, identifying areas for enhancement or new content needs</span></li> <li style="margin-bottom: 0in; font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Facilitate course offerings when needed</span></li> </ul> <p style="margin-bottom: 0in;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>Learning Technology & Systems</strong></span></p> <ul style="margin-top: 0in;"> <li style="margin-bottom: 0in; font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Administer, configure, and maintain the LMS, including user roles, course assignments, integrations, and troubleshooting</span></li> <li style="margin-bottom: 0in; font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Own LMS reporting and analytics — build and maintain dashboards on completions, engagement, and program impact, and use data to recommend improvements</span></li> <li style="margin-bottom: 0in; font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Evaluate and pilot new learning technologies and AI tools, staying current on what's available and useful for the organization</span></li> </ul> <p style="margin-bottom: 0in;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>Program Support</strong></span></p> <ul style="margin-top: 0in;"> <li style="margin-bottom: 0in; font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Support execution of learning programs and initiatives — defining scope, supporting stakeholders, and ensuring technical feasibility</span></li> <li style="margin-bottom: 0in; font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Coordinate internal resources and third-party vendors as needed (e.g., SCORM content, authoring tools, platform vendors)</span></li> <li style="margin-bottom: 0in; font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Monitor and track training outcomes and learner progress through LMS data</span></li> </ul> <p style="margin: 0px;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);"><strong>Necessary Qualifications: </strong></span></p> <ul style="margin-top: 0in;"> <li style="margin-bottom: 0in; font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">BA/BS in instructional design, educational technology, adult learning, organizational development, or a related field — or equivalent experience in learning technology</span></li> <li style="margin-bottom: 0in; font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">2-4 years of experience in Learning & Development, learning technology, or instructional design</span>&l

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