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Liens Operations Specialist

eyt · Philippines
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Company Mission: Our mission is to reduce the cost of capital across the world. About the Company: We have invented a new credit card powered by an advanced asset-securing platform that enables us to offer much lower APRs to consumers. Our team is a combination of deep technology (Microsoft, Google, Facebook), and finance (Nubank, Goldman Sachs, Square, Carta, SoFi) executives. Our Seed round was led by Max Levchin, and our Series A by Founders Fund - with participation in both rounds by Sequoia, NYCA, and others. Our work involves building the world’s first completely autonomous asset-securing process, world-class risk models for underwriting, and an incredibly smooth & efficient product experience for consumers to apply, activate, and manage their credit cards. We’re looking for detail-oriented, driven, and intuitive operations specialists who want to work with intelligent, motivated, intense, and interesting people to support the company in its goal to offer cutting-edge products and excellent customer service to its clients. Cultural Values: 1. Depth and rigor of thought - We try to be rigorous in our thinking & dive into the details. 2. Minimalist - We are spartan in our design, in our code, and even in our processes. 3. Speed of execution - We move fast & value decisiveness. We think speed drives quality. Responsibilities • Reviewing security documents for completeness and recording requirements • Filing security documents with the relevant appropriate County/State Jurisdictions governmental entities • Maintain detailed records of all filings and correspondence. • Verifying documentation, including those provided by clients, ensuring it is complete and accurate to finalize the line filing processThe verifying client provided documents during the account creation process • Communicate with external parties, such as county recorders, vendors to ensure proper filing. • Assist in resolving any discrepancies or issues related to lien filing.Assisting in the preparation and filing of account closing documents • Assisting other departments with document requests and record-keeping • Stay up-to-date with changes in processes and best practices related to lien and HELOC documentations. Qualifications • Experience in financial services or related industries (mortgage experience preferred) • At least 2 years (and above) experience in handling US Loan or Mortgage tasks • Strong attention to detail and organization skills • Knowledge regarding liens and closing documents is a plus • Excellent communication, interpersonal and problem-solving skills • Superb communication, collaboration, and problem-solving skills • Proficiency, speed, and accuracy in written communication • Fluency, clarity, and good diction in English • Great organizational skills & time management abilities • Ability to handle confidential information with integrity • Experience using customer communication and task management programs, Google Drive, and Email • Bachelor's Degree or comparable work experience in financial services • Flexibility to work US Pacific time 10 AM to 7 PM (with a 1-hour break time in between) • Must be from the Philippines

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