<p><span style="font-size: 12pt;">Consumers are increasingly asking if the brands they trust are “sustainable” – that is, produced under acceptable social, economic and environmental practices. Companies have responded by setting targets for becoming “100% sustainable”. However, traditional approaches for verifying sustainability face challenges reaching farmers that are too small, too remote, or informally organized. Enveritas (<a href="https://www.enveritas.org">www.enveritas.org</a>) is building solutions for smallholder coffee farmers that are currently beyond the reach of existing sustainability certification or verification approaches. We have developed a rigorous, scalable and transparent method of verification that works in this “underserved space.” This verification is the backbone of our Responsible Sourcing platform that helps companies meet their sustainability targets by investing in the areas that need it most.</span></p> <h1><span style="font-size: 12pt;">Summary</span></h1> <p><span style="font-size: 12pt;">Enveritas is looking for an Operation Coordinator (Ops Coordinator) to join our global team and support our operations in Asia. The role is based in Indonesia and will focus primarily on our Indonesian programme - covering both coffee and cacao, and the largest and one of the most complex in the region - while also providing data quality and analytical support to other Asian origins such as India, China, Laos, Papua New Guinea and Timor-Leste as programme needs shift through the year.</span></p> <p><span style="font-size: 12pt;">With support, the Ops Coordinator will be managing, analyzing, and cleaning data on a real-time basis, providing feedback to field teams, and collaborating with members of the Enveritas global team who come from a variety of backgrounds. The Ops Coordinator position reports to Indonesia Country Lead. It is a fully remote position based in Indonesia, with the ability to travel domestically to coffee- and cacao-producing regions and occasionally to other countries in the region.</span></p> <p><span style="font-size: 12pt;">This position will have the backing of a global team with deep experience in coffee sustainability and technology to help you reach your goals. Enveritas offers a fun, open environment with exciting new work, the opportunity to gain technological skills, and the opportunity to travel across coffee and cacao regions - from Sumatra, Java, Sulawesi, Bali and other areas to origins across the wider Asia-Pacific.</span></p> <h1><span style="font-size: 12pt;">What you'll do</span></h1> <h2><span style="font-size: 12pt;">Data Quality Process</span></h2> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Monitor the quality of data collected daily and communicate issues to the respective Field Coordinators</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Manage and supervise the Quality Control Officers (QCOs) in Indonesia, and review the daily QC reports, close-out and retraining materials they produce</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Follow up daily with Field Coordinators to correct rejected surveys and resolve issues and monitor completed surveys and check for bad data or erroneous randomization protocols</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Support close-out and finalization of data, including contextual insights about coffee and cacao regions</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Manage the backcheck survey process and supervise backcheck person(s) for the country/region</span></li> </ul> <h2><span style="font-size: 12pt;">Survey Delivery and Field Operations</span></h2> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Support the delivery of the survey collection process in Indonesia, working closely with the Country Lead and field operations team</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Support the coordination of list-based verification, including Key Sustainability Clusters</span></li> </ul> <h2><span style="font-size: 12pt;">Developing Tools</span></h2> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Test and help to design Data Quality tools and survey questionnaires using smartphones</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Support customization and translation review of smallholder, list-based and backcheck surveys for Indonesia</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Collaborate with the Asia Data & Insights team to develop and improve Data Quality protocols</span></li> </ul> <h2><span style="font-size: 12pt;">Analysis and Insights</span></h2> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Prepare and share regular analysis and statistics on the progress of data collection with country teams and the Asia operations team</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Contribute to analysis projects and stakeholder presentations using coffee and cacao verification data and insights</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Help surface the trends and insights that enable roasters, manufacturers and other supply chain actors to make data-driven sourcing decisions</span></li> </ul>