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Procurement Manager

gocardless · Riga, Latvia · Riga
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<div class="content-intro"><h3><strong>About us</strong></h3> <p>GoCardless, a Mollie company, is a global leader in bank payments. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect, manage and send bank payments through Direct Debit, real-time payments and open banking. With US$130bn+ processed annually across 30+ countries, we handle recurring and one-off payments without the chasing, stress, or expensive fees. Our end-to-end payment platform also features AI-powered solutions to improve payment success and reduce fraud, alongside connections to over 350 platforms businesses use everyday.<br><br>We are headquartered in the UK, with teams and operations spanning North America, Europe and Asia-Pacific.  For more information, please visit<span><a href="http://www.gocardless.com" target="_blank"> www.gocardless.com</a></span> and follow us on LinkedIn<span><a href="https://www.linkedin.com/company/gocardless" target="_blank"> @GoCardless.</a></span><br><br>Mollie is the leading payments and financial services partner for business, rooted in Europe, with global reach.</p></div><h2><strong>The role<br></strong></h2> <p>The role will report into the Head of Procurement, within the finance function.</p> <p>The Procurement Manager will lead sourcing, negotiation, and contracting activities across <strong>IT, Marketing, and General Procurement</strong> categories, acting as a business partner to internal stakeholders. This role owns the end-to-end procurement activities — from market analysis and supplier selection through negotiation, contracting, and ongoing supplier relationship management — with the goal of delivering cost savings, managing risk, and ensuring reliable, high-quality suppliers to the business.</p> <p>The successful candidate will combine strong commercial and negotiation skills with the ability to build credibility and influence across a range of stakeholder groups.</p> <p>The ideal candidate is proactive and confident, working independently to align procurement workload with business objectives.</p> <p><strong>What excites you:</strong></p> <p><strong>Sourcing Strategy</strong></p> <ul> <li>Develop and execute sourcing strategies for IT (hardware, software, cloud, managed services), Marketing (agencies, media, creative production, digital, events, market research), and general/indirect spend categories, aligned to business objectives.</li> <li>Conduct spend analysis, market research, and supplier landscape assessments to identify sourcing opportunities, cost-saving initiatives, and risk areas.</li> <li>Plan and lead competitive sourcing events (RFI/RFP/RFQ), tendering, and supplier evaluation and selection processes.</li> <li>Build and maintain rolling category plans that reflect business demand, budget cycles, and market developments.</li> </ul> <p><strong>Negotiation & Contracting</strong></p> <ul> <li>Lead commercial negotiations on pricing, terms, service levels, and contractual conditions to secure best value and minimise risk.</li> <li>Partner with Legal to draft contracts and amendments, ensuring compliance with organisational policy and regulatory requirements.</li> <li>Own contract renewal timelines, ensuring proactive re-negotiation ahead of expiry and avoiding lapses in critical supply.</li> </ul> <p><strong>Stakeholder Management</strong></p> <ul> <li>Act as a primary procurement point of contact for IT, Marketing, and other business stakeholders, translating business requirements into effective sourcing strategies.</li> <li>Partner with stakeholders to define demand, scope requirements, and align sourcing timelines with project and budget cycles.</li> <li>Provide regular updates and reports to stakeholders and leadership.</li> <li>Influence and educate stakeholders on procurement best practices, policy, and governance requirements.</li> </ul> <p><strong>Supplier Relationship Management</strong></p> <ul> <li>Manage the end-to-end supplier lifecycle: onboarding, performance monitoring, risk management, and offboarding.</li> <li>Establish and track supplier performance metrics (SLAs, KPIs) and lead regular business reviews with key suppliers.</li> <li>Identify and resolve supplier performance issues, driving corrective action and continuous improvement plans.</li> <li>Build strong, collaborative relationships with strategic suppliers to unlock innovation and long-term value.</li> </ul> <p><strong>Governance, Risk & Reporting</strong></p> <ul> <li>Ensure all sourcing and contracting activity complies with procurement policy, financial controls, and legal/regulatory standards.</li> <li>Maintain accurate records of contracts, spend, and savings within procurement systems.</li> <li>Report on workload performance, savings delivery, and risk exposure to procurement leadership.</li> <li>Support audits and due diligence related to supplier risk, data security, and compliance (particularly relevant for IT and data-related categories).</li> </ul> <p><strong>What excites us:</strong></p> <ul> <li>5+ years of procurement lifecycle experience, ideally with exposure to IT and Marketing categories.</li> <li>Demonstrated experience leading end-to-end sourcing events and negotiating complex commercial contracts.</li> <li>Strong understanding of I

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