fivetran · Denver, Colorado, United States, AMER; Oakland, California, United States, AMER; USA - New York · Oakland, California, United States, AMER
<div class="content-intro"><p>From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.</p></div><p><span style="font-size: 10pt;"><strong>About Us</strong></span><br><span style="font-size: 10pt;">Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.</span><br><br><span style="font-size: 10pt;">Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.</span><br><br><span style="font-size: 10pt;">Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.</span><br><br><span style="font-size: 10pt;">As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.</span><br><br><span style="font-size: 10pt;">During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.</span></p> <h4> </h4> <h2><span style="font-size: 10pt;"><strong>About the Role</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Fivetran is building data pipelines to power the modern data stack for thousands of companies.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">We’re looking for a <span style="color: #000000;"><strong>Senior UX Researcher</strong> to join our rapidly growing Product org. Our ideal candidate has a balance of research rigor and business focus. We value those that hit the ground running, leading by example on projects and collaborating well cross-functionally. You will be diving deep into the daily lives of our customers and applying that understanding to everyday product design decisions.</span></span></p> <p><span style="color: rgb(0, 0, 0); font-family: helvetica, arial, sans-serif; font-size: 10pt;">We appreciate Researchers who are curious, humble, think deeply, speak clearly, and thrive on collaboration and feedback. If this sounds like a good fit for you, send us a hello with links to your work and experience. On day one, this role will report to the Director of UX Research.</span></p> <p><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;">This is a full-time, hybrid position based out of our Oakland, CA, Denver, CO or New York, NY offices. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.</span></p> <p> </p> <h2><span style="font-size: 10pt;">What You’ll Do</span></h2> <ul> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="color: rgb(0, 0, 0); font-size: 10pt;">Plan, manage, and execute on user research programs across focused product areas</span></li> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="color: rgb(0, 0, 0); font-size: 10pt;">Collaborate with design, product, and analytics to build research projects that align with stakeholder needs as well as user needs.</span></li> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="color: rgb(0, 0, 0); font-size: 10pt;">Guide product and design on the research methodology, question framing, and other best practices for self-run studies. </span></li> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="color: rgb(0, 0, 0); font-size: 10pt;">Identify emerging customer and user needs to support the development of new products.</span></li> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="color: rgb(0, 0, 0); font-size: 10pt;">Synthesize learnings from past research and analytics data to tell compelling stories and lead ideation sessions.</span></li> </ul> <p> </p> <h2><span style="font-size: 10pt;">Skills We’re Looking For</span></h2> <ul> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="color: rgb(0, 0, 0); font-size: 10pt;">Experience conducting mixed-method qualitative and quantitative research.</span></li> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="color: rgb(0, 0, 0); font-size: 10pt;">A strong portfolio that demonstrates your work, research philosophy, and impact.</span></li> <li style="color: rgb(0, 0, 0) !important; font-size: 10pt;"><span style="