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Training Lead, Safety & Operations

gatikaiinc · Santa Clara, CA · Santa Clara, California, United States
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<h3><span style="font-family: 'times new roman', times, serif;">Who we are</span></h3> <p><span style="font-family: 'times new roman', times, serif;">Gatik, the leader in autonomous middle-mile logistics, is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service (ATaaS) solution and prioritizing safe, consistent deliveries while streamlining freight movement by reducing congestion. The company focuses on short-haul, B2B logistics for Fortune 500 retailers and in 2021 launched the world’s first fully driverless commercial transportation service with Walmart. Gatik's Class 3-7 autonomous trucks are commercially deployed across major markets, including Texas, Arkansas, and Ontario, Canada, driving innovation in freight transportation. </span></p> <p><span style="font-family: 'times new roman', times, serif;">The company's proprietary Level 4 autonomous technology, Gatik Carrier™, is custom-built to transport freight safely and efficiently between pick-up and drop-off locations on the middle mile. With robust capabilities in both highway and urban environments, Gatik Carrier™ serves as an all-encompassing solution that integrates advanced software and hardware powering the fleet, facilitating effortless integration into customers' logistics operations. </span></p> <h3><span style="font-family: 'times new roman', times, serif;">About the role</span></h3> <div> <p><span style="font-family: 'times new roman', times, serif;">The Head of Training establishes, matures, and leads the technical training infrastructure across all operational sites. This role ensures that testing, field deployment, and engineering support teams operate at the highest standards of safety, technical competence, and operational efficiency.</span></p> <p><span style="font-family: 'times new roman', times, serif;">This role is onsite 5 days a week at our Santa Clara, CA office!</span></p> </div> <h3><span style="font-family: 'times new roman', times, serif;">What you'll do</span></h3> <ul> <li style="font-family: 'times new roman', times, serif;"><span style="font-family: 'times new roman', times, serif;"><strong>Program Development & Maturity:</strong> Build, refine, and standardize training curricula for testing, deployment, and engineering support personnel, aligning content directly with safety benchmarks and operational milestones.</span></li> <li style="font-family: 'times new roman', times, serif;"><span style="font-family: 'times new roman', times, serif;"><strong>Technical Translation & End-to-End Execution:</strong> Take complex technical engineering material and Standard Operating Procedures (SOPs), translate them into clear, accessible training materials, and execute the resulting training programs end-to-end.</span></li> <li style="font-family: 'times new roman', times, serif;"><span style="font-family: 'times new roman', times, serif;"><strong>Critical Procedures & Processes:</strong> Take responsibility for ensuring the organization is thoroughly trained on all critical procedures and processes, embedding standard operating procedures (SOPs) deeply into daily workflows to maintain strict safety and operational integrity.</span></li> <li style="font-family: 'times new roman', times, serif;"><span style="font-family: 'times new roman', times, serif;"><strong>Administrative Compliance & Traceability:</strong> Implement rigorous record-keeping frameworks to monitor, document, and audit all training metrics, ensuring total traceability and audit-readiness across the organization.</span></li> <li style="font-family: 'times new roman', times, serif;"><span style="font-family: 'times new roman', times, serif;"><strong>Quality Assurance & Delivery Oversight:</strong> Audit and evaluate field trainers to ensure faithful, standardized execution of training content and rigorous testing methodologies across all facilities.</span></li> <li style="font-family: 'times new roman', times, serif;"><span style="font-family: 'times new roman', times, serif;"><strong>Continuous Elevation & Real-Time Monitoring:</strong> Establish dynamic competency matrices to track team capabilities in real-time, delivering ongoing learning modules to continuously elevate technical skills alongside hardware/software updates.</span></li> <li style="font-family: 'times new roman', times, serif;"><span style="font-family: 'times new roman', times, serif;"><strong>Retraining & Recertification:</strong> Develop, maintain, and execute structured retraining workflows to address skill gaps, post-incident remediation, and routine safety recertifications.</span></li> </ul> <h3><span style="font-family: 'times new roman', times, serif;"><strong>What we're looking for </strong></span></h3> <ul> <li style="font-family: 'times new roman', times, serif;"><span style="font-family: 'times new roman', times, serif;"><strong>Autonomous Systems Experience:</strong> Demonstrated track record leading technical training or operational safety programs within the autonomous vehicle (AV), deployed robotics, or safety-critical technology sectors.</span></li> <li style="font-family: 'times new roman', times, serif;"><span style="font-family: 'times new roman', times, serif;"><strong>Commercial Trucking Awareness:</strong> Strong technical familiarity or direct experience with autonomous commercial trucking operations, including operational logistics and related safe

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