<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>About Dialpad</strong><strong><br></strong>Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile.</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Being a Dialer</strong></span><br><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits:<strong> Scrappy, Curious, Optimistic, Persistent, and Empathetic</strong>.</span></p></div><p><span style="font-size: 12pt;"><strong>Your role</strong></span><br><span style="font-size: 12pt;">As a Security Engineer focused on Product Security and AI, you will help secure Dialpad’s applications, platforms, and AI-powered capabilities throughout the product lifecycle.</span></p> <p><span style="font-size: 12pt;">You will partner closely with software engineers, infrastructure teams, product managers, and AI practitioners to identify risks early, design secure architectures, and raise the security bar across our products. This role blends hands-on technical depth with strong business judgment and a modern understanding of how AI changes the application security landscape.</span></p> <p><span style="font-size: 12pt;">This position reports to the Chief Security Officer and offers the opportunity to work on some of Dialpad’s most critical customer-facing systems and emerging AI initiatives.</span></p> <p><span style="font-size: 12pt;"><strong>What you’ll do</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Partner with engineering teams to design and review secure architectures for customer-facing products, APIs, integrations, and internal platforms.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Lead product security reviews, threat modeling sessions, and design assessments for new features and major platform changes.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Identify, validate, and drive remediation of application security issues across web, backend, cloud, mobile, and API surfaces.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Build and improve security guardrails in the software development lifecycle, including secure defaults, testing, and automation.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Define security requirements and review controls for AI and Agentic features, including prompt handling, data exposure risks, abuse cases, and third-party AI services.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Collaborate with engineering teams on secure coding practices, vulnerability management, and risk-based remediation.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Improve product and AI security telemetry, detection opportunities, and response readiness in partnership with detection and infrastructure teams.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Contribute to security standards, reference architectures, and developer-facing guidance that scale across teams.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Support security reviews for external integrations, partner ecosystems, and features that handle sensitive customer data.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Help investigate product and application security incidents and translate learnings into durable engineering