<p><strong>Job Summary:</strong><strong> </strong></p> <p>InterSystems is seeking an experienced and highly organised Facilities & Office Manager to lead facilities, workplace and office operations across the Middle East region.</p> <p>Based in Dubai, the role will have primary responsibility for ensuring the Dubai office provides a safe, professional, efficient and high-quality working environment, while providing facilities and operational support to other regional offices as required.</p> <p>This is a hands-on and diverse role requiring strong experience in <strong>Facilities Management, Workplace Operations and Office Management</strong>. The successful candidate will manage facilities, suppliers, contracts, office projects, compliance and general office administration, including company licences, insurance and other operational renewals.</p> <p><strong>Key Responsibilities</strong></p> <p><strong>Facilities & Workplace Management</strong></p> <ul> <li>Lead the day-to-day facilities and workplace operations for InterSystems offices across the Middle East, with primary responsibility for the Dubai office and regional support as required.</li> <li>Ensure all offices provide a safe, functional, professional and high-quality working environment for employees and visitors.</li> <li>Oversee planned and reactive maintenance, ensuring issues are resolved efficiently and with minimal disruption to business operations.</li> <li>Act as the primary liaison with landlords, building management, contractors and facilities service providers.</li> <li>Manage facilities services including maintenance, cleaning, security, utilities, office equipment and workplace services.</li> <li>Maintain accurate records relating to maintenance, service contracts, facilities assets, certificates and compliance documentation.</li> <li>Monitor facilities performance and identify opportunities to improve service quality, efficiency and cost management.</li> </ul> <p><strong>Office & Corporate Administration</strong></p> <ul> <li>Manage general office administration and operational requirements for the UAE office and provide support to other regional offices as required. </li> <li>Maintain a tracker for key company, office and operational renewals, ensuring licences, registrations, insurance policies and other required documentation remain current. </li> <li>Coordinate the renewal of company licences, office-related permits, registrations, insurance policies and other corporate documentation. </li> <li>Liaise with relevant authorities, free zones, landlords, insurers and external service providers on office and operational requirements. </li> <li>Manage office supplies, equipment and workplace services, ensuring appropriate quality and cost effectiveness. </li> <li>Coordinate meetings, client visits, training sessions, events and senior management visits, including venue and catering arrangements. </li> <li>Coordinate employee travel arrangements, including flights, accommodation, visas and car hire, in partnership with the relevant internal teams. </li> <li>Support HR with employee services, company events and other office administration requirements. </li> <li>Support regional projects and operational initiatives as required.</li> </ul> <p><strong>Office Expansions, Moves & Fit-Outs</strong> </p> <ul> <li>Lead and coordinate office expansions, relocations, fit-outs, refurbishments and workplace upgrades across the region. </li> <li>Work with internal stakeholders to understand workplace and business requirements. </li> <li>Liaise with property agents, landlords and other stakeholders when identifying and evaluating potential office premises. </li> <li>Coordinate site visits and support the evaluation of office options, costs and commercial proposals. </li> <li> Work with architects, designers, contractors and service providers throughout office projects. </li> <li> Monitor project timelines, budgets and quality to ensure successful delivery. </li> <li> Coordinate employee moves and ensure minimal disruption to business operations.</li> </ul> <p><strong>Health, Safety, Security & Compliance</strong></p> <ul> <li>Ensure offices meet relevant Health & Safety, security and workplace compliance requirements.</li> <li>Maintain Health & Safety documentation, risk assessments and relevant facilities certifications.</li> <li>Coordinate with building management and external specialists to ensure required inspections and maintenance are completed.</li> <li>Ensure appropriate emergency procedures and workplace notices are in place.</li> <li>Coordinate and maintain relevant emergency response arrangements, including fire wardens and first aid requirements.</li> <li>Support ongoing facilities compliance and relevant ISO and environmental requirements.</li> <li>Work with relevant internal stakeholders to ensure facilities-related policies and procedures remain current.</li> <li>Support business continuity and emergency preparedness activities for the region.</li> </ul> <p><strong>Qualifications & Experience</strong></p> <ul> <li>Minimum 5–7 years' experience in Facilities Management or Workplace Operations within a corporate environment with e