<p><strong>About The Role</strong></p> <p><span data-contrast="none">This is an opportunity to join a fast-growing Managed Services Provider. We are seeking a highly skilled and experienced </span><strong><span data-contrast="none">Level 5 Storage & Backup Enterprise Services Architect </span></strong><span data-contrast="none">to join our dynamic IT team. The ideal candidate will possess in-depth knowledge of storage and backup systems and demonstrate strong leadership and problem-solving skills. This is a senior-level position that requires extensive experience in designing, implementing, and maintaining complex storage and backup environments.</span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="none">This position is supported by a 24x7x365 team, but occasional evening and weekend work may be required to handle emergencies or perform system maintenance.</span><span data-ccp-props="{}"> </span></p> <p><strong><span data-contrast="none">Candidates must be based in the United States.</span><span data-ccp-props="{}"> </span></strong></p> <p><strong><span data-contrast="none">KEY RESPONSIBILITIES</span></strong><span data-ccp-props="{}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="none">Architecture & Managed Services Leadership</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":240,"335559739":240}"> </span> <ul> <li><span data-contrast="none">Define and own customer-facing hybrid cloud architectures for Azure-based managed services.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="none">Design, standardize, and evolve multi-tenant managed service platforms supporting multiple enterprise customers.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="none">Ensure architectures align with contractual SLAs, SLOs, and support models.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="none">Establish and enforce architecture, security, and operational standards across customer environments.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":240,"335559739":240}"> </span></li> </ul> </li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><strong><span data-contrast="none">Hands-On Technical Leadership</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":240,"335559739":240}"> </span> <ul> <li><span data-contrast="none">Maintain hands-on involvement with storage and backup systems in production.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="none">Lead troubleshooting and serve as the highest-level escalation point for complex customer issues.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="none">Architect resilient platforms with strong monitoring, alerting, backup, and disaster recovery.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":240,"335559739":240}"> </span></li> </ul> </li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><strong><span data-contrast="none">Customer Engagement & Advisory</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":240,"335559739":240}"> </span> <ul> <li><span data-contrast="none">Act as a technical lead and trusted advisor for enterprise customers.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="none">Participate in customer architecture reviews, technical workshops, and QBRs (Quarterly Business Reviews).</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":240,"335559739