<div class="content-intro"><p>At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.</p></div><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>So, what's the role all about? </strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">You'll operate at the crossroads of AI product strategy, (pre) sales and customer success.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Work hand-in-hand with Product Managers and Engineers, and go-to-market (GTM) teams, to define, develop, and launch conversational AI agents that power large volumes of live customer interactions</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">The role blends strategic thinking with hands-on agent design, requiring fluency in both business context and technical execution</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>How will you make an impact? </strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Serve as a strategic partner to customers, supporting the evolution, execution, and adoption of concrete AI initiatives.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Convert business requirements into well-designed, high-performing AI agents.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Lead delivery across multiple concurrent complex agentic projects that receive maximum visibility both from customer side as well as from the NiCE perspective.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Bridge the gap between technical teams and business stakeholders throughout the entire development lifecycle.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Shape agent behavior through conversational design, product intuition, and performance data.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Surface data-driven action items and iterations that sharpen both customer outcomes and internal decision-making</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Have you got what it takes? </strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Education & Background</span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Bachelor's degree in Computer Science, Information Systems or a related discipline (or demonstrated equivalent experience).</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">An MBA or similar experience combining technology and business operations is a notable advantage.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Proven ability to juggle multiple high-stakes projects at once.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">History of rallying cross-functional teams toward delivery in demanding environments.</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">AI & Technology Expertise</span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Solid grasp of software development fundamentals, product management, and engineering workflows.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">You won't be writing code daily, but you need enough technical depth to hold your own alongside engineers and PMs.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Capable of bridging the gap between ambitious product vision and working AI agents.</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"&g