dialpad · Pasig City, Metro Manila, Philippines · Ortigas, Pasig City, Philippines
<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>About Dialpad</strong><strong><br></strong>Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile.</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Being a Dialer</strong></span><br><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits:<strong> Scrappy, Curious, Optimistic, Persistent, and Empathetic</strong>.</span></p></div><p><span style="font-size: 12pt;"><strong>Your Role</strong></span><br><span style="font-size: 12pt;">As a Small Business Account Executive II, you’ll drive revenue growth by owning channel-generated leads and managing the full sales cycle—from initial engagement through close. You’ll help small businesses solve real communication challenges by positioning Dialpad’s AI-powered solutions as a clear, differentiated value.</span></p> <p><span style="font-size: 12pt;">In this role, you’ll serve as a trusted advisor to our channel partners, enabling them to confidently articulate Dialpad’s value proposition and convert opportunities into long-term customers.</span></p> <p><span style="font-size: 12pt;">The Manila Sales team plays a critical role in Dialpad’s growth strategy, fueling customer acquisition through strong channel partnerships and proactive market engagement. Working closely with Channel Partners, Sales Engineers, and Sales Managers, the team continuously refines sales motions to drive efficiency, effectiveness, and consistent results.</span></p> <p><span style="font-size: 12pt;">This role reports to a Sales Manager and is based in our Pasig City, Metro Manila office.</span></p> <p><span style="font-size: 12pt;"><strong>What You’ll Do</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Own the full sales cycle: Manage leads sourced from marketing and channel partners, convert opportunities into sales, and achieve team revenue targets.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Collaborate with Channel Partners: Act as the go-to resource for channel partners, helping them qualify leads and close deals.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Build client-specific solutions: Develop tailored talk tracks and proposals that align with customer pain points and Dialpad’s offerings.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Pipeline development: Partner with marketing and channel teams to identify new opportunities for growth.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Continuous improvement: Participate in weekly 1:1 coaching sessions with your manager for deal strategy, forecasting, and professional development.</span></li> </ul> <p><span style="font-size: 12pt;">Skills You’ll Bring</span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">5+ years of direct sales experience, selling Software as a Service (“SaaS”), preferably in the communications space (UCaaS and/or CCaaS).</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Proven track record in achieving sales quotas and managing a sales pipeline.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong English communication skills.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Relationship-building skills to engage channel partners and