veterinarypracticepartners · Southampton, NY · Southampton, New York, United States
<p><span data-contrast="none"><strong>Olde Towne Animal Hospital is seeking a dedicated and client-focused Veterinary Receptionist to join our team.</strong> This position is open to candidates who bring strong transferable experience from adjacent fields, including human medical or dental offices, urgent care clinics, emergency services, or high-volume hospitality and customer service environments.</span><span data-ccp-props="{"335559738":60,"335559739":60}"> </span></p> <p><span data-contrast="none">We are looking for a professional who demonstrates composure under pressure, a genuine affinity for animals, and the interpersonal skills to support clients across a wide range of experiences — including those that are emotionally demanding. Veterinary-specific knowledge is not required; comprehensive onboarding and training will be provided.</span><span data-ccp-props="{"335559738":60,"335559739":60}"> </span></p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">What to Expect</span></span></strong><span data-ccp-props="{"335559738":280,"335559739":80}"> </span></p> <p><span data-contrast="none">As you join our mission, expect to be supported in your work and home life with:</span><span data-ccp-props="{"335559738":60,"335559739":60}"> </span></p> <ul> <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":480,"335559991":240,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="19" data-aria-level="1"><span data-contrast="none">A comprehensive benefits package, including medical, dental, and vision insurance</span></li> <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":480,"335559991":240,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="19" data-aria-level="1">Paid time off and a 401(k) plan for full-time employees</li> <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":480,"335559991":240,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="19" data-aria-level="1">Structured onboarding and mentorship covering veterinary workflows, software, and medical terminology</li> <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":480,"335559991":240,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="19" data-aria-level="1">Professional development opportunities</li> <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":480,"335559991":240,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="19" data-aria-level="1">Employee pet discount because we know your pets are family, too.</li> </ul> <p><span data-contrast="none"><strong>Salary: </strong>$22 - $25 per hour, determined by the candidate's skills, experience, and qualifications.<strong><br></strong></span></p> <p><span data-contrast="none"><strong>Schedule</strong>: This is a full-time position with variable days. Standard weekday shifts are 8:00 a.m. to 5:00 p.m. or 9:00 a.m. to 6:00 p.m., Monday through Friday. Alternating Saturday shifts from 8:00 a.m. to 5:00 p.m. are required.</span></p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">Responsibilities</span></span></strong><span data-ccp-props="{"335559738":280,"335559739":80}"> </span></p> <ul> <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":480,"335559991":240,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="24" data-aria-level="1"><span data-contrast="none">Greet and check in clients and patients at the front desk, collect intake information, and confirm appointment details in a professional and welcoming manner</span></li> <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":480,"335559991":240,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="24" data-aria-level="1">Answer and manage a multi-line telephone system, directing calls and responding to inquiries regarding scheduling, services, and general information</li> <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":480,"335559991":240,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="24" data-aria-level="1">Perform client check-out, including payment processing, posting charges, and scheduling future appointments</li> <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":480,"335559991":240,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="24" data-aria-level="1">Provide composed and compassionate customer service to clients experiencing anxiety, distress, or difficult news regarding their pet's health</li> <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":480,"335559991":240,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-p