<p data-renderer-start-pos="1" data-local-id="9dd29e6a0f37">Business Systems drives efficiency across Datadog through business process analysis, systems automation and integrations, AI agent and <span class="acronym-highlight">MCP</span> development, and vendor/software review. The team is increasingly embedded in cross-functional initiatives across People, Finance, <span class="acronym-highlight">GTM</span>, Legal, Recruiting, and Technical Solutions — translating ambiguous business problems into scoped, buildable solutions and owning delivery end-to-end.</p> <p data-renderer-start-pos="427" data-local-id="1305d1cf0d3e"> </p> <p data-renderer-start-pos="429" data-local-id="e3478c47f0c9">This is not a generalist <span class="acronym-highlight">BSA</span> role. Each Senior BSA will own a cluster of business functions end-to-end, acting as an internal product manager for their domain rather than processing inbound requests reactively. There are two openings, each covering a different domain:</p> <p data-renderer-start-pos="699" data-local-id="c362df054c5e"><strong data-renderer-mark="true">People, Recruiting, Legal </strong>or <strong data-renderer-mark="true">Finance, GTM, Procurement</strong></p> <p data-renderer-start-pos="755" data-local-id="3c6a78e82c63"> </p> <p data-renderer-start-pos="757" data-local-id="5a96a4901970">As the role evolves alongside AI, Senior BSAs leverage agentic tools for data aggregation and context gathering while remaining the critical human-in-the-loop layer — owning business context and product outlook, validating use cases, managing stakeholder relationships, and making the judgment calls agents can't.</p> <p data-renderer-start-pos="1072" data-local-id="002682ee2f1f"> </p> <p data-renderer-start-pos="1074" data-local-id="dd48febb50f8"><em data-renderer-mark="true">At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.</em></p> <p data-local-id="59bb54fe4262" data-renderer-start-pos="1349"><strong><br>What You’ll Do: </strong></p> <ul> <li data-renderer-start-pos="1369" data-local-id="5a00c126f4f1"><strong data-renderer-mark="true">Discovery and scoping:</strong> Translate ambiguous asks from business stakeholders into well-defined requirements that Business Systems Engineers can build against. Many stakeholders don't know what they want or the cross-functional impact of what they're asking for — you surface both before engineering begins.</li> <li data-renderer-start-pos="1677" data-local-id="4e0327b25cb8"><strong data-renderer-mark="true">Cross-functional visibility:</strong> Identify dependencies, downstream impacts, and integration considerations that requesting teams miss.</li> <li data-renderer-start-pos="1811" data-local-id="6a790c65497f"><strong data-renderer-mark="true">Proactive opportunity identification:</strong> Develop deep domain knowledge to identify automation and AI opportunities before they become inbound requests, shifting the team from reactive intake to strategic partnership.</li> <li data-renderer-start-pos="2028" data-local-id="bebe60858817"><strong data-renderer-mark="true">Stakeholder relationship ownership:</strong> Serve as the primary point of contact for your domain, reducing ad hoc consultations that currently land on the team lead and senior ICs.</li> <li data-renderer-start-pos="2205" data-local-id="41133b415467"><strong data-renderer-mark="true">Systems and governance:</strong> Review system configuration, data integrity, and vendor fit within your domain and make recommendations to stakeholders and BSEs; maintain clear documentation (process diagrams, system flows, user guides); ensure compliance with security and privacy standards (e.g., <span class="acronym-highlight">GDPR</span>, <span class="acronym-highlight">SOX</span>).</li> </ul> <p data-renderer-start-pos="2511" data-local-id="5262b4c6b4d6"><strong><br>Who You Are:</strong></p> <ul> <li data-renderer-start-pos="2527" data-local-id="10abbc933237">Prior experience as a Business Systems Analyst or in a similar role, ideally within a high-tech or SaaS environment</li> <li data-renderer-start-pos="2646" data-local-id="ab08787d6a54">Experience owning a business domain end-to-end; comfortable operating like an internal product manager</li> <li data-renderer-start-pos="2752" data-local-id="bac0445cec5f">Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical stakeholders and manage relationships with senior leadership</li> <li>Proven track record using AI/agentic tools for data aggregation and context-gathering, while knowing where human judgment is still required</li> <li>Demonstrable experience turning business processes into agentic or automated workflows in a prior role</li> <li data-renderer-start-pos="3066" data-local-id="a4262ccbfc51">Experience in managing projects, particularly those involving multiple stakeholders and complex integrations</li> <li data-renderer-start-pos="3178" data-local-id="3d9d7547ebd2">Familiarity with security, privacy, and compliance standards (e.g., SOX, GDPR, SOC, ISO)</li> <li data-renderer-start-pos="3272" data-local-id="b6a5869746d3">4+ years as a business system administrator (e.g., NetSuite, Salesforce, Workday, Zendesk) or a business systems analyst leading complex, cro