<p>We are looking for a <strong>Senior Product Manager</strong> to own <strong>KYB</strong> (Know Your Business) — the stage where we examine a company end to end and decide whether to open an account or decline it.</p> <p>We launched a bank for businesses in Mexico a few months ago, and KYB is both its front door and its shield. A process that is too slow or confusing sends good companies to competitors before their account is opened; a process that is too shallow lets fraud and money laundering in.</p> <p>In this role, you will work at the intersection of compliance, engineering, and operations, owning the system that solves both problems at once: from the list of documents we request from a company, through OCR and automated data extraction, to the interface where a KYB analyst sees the full picture in minutes and makes a decision. <br>The targets are concrete:</p> <ul> <li>three days from full document submission to account opening</li> <li>one day to first response on a case</li> <li>a growing share of cases resolved by automated pre-checks, so analyst time goes into judgment rather than data gathering.</li> </ul> <p class="p1"><br><strong>Challenges that await you:<br></strong></p> <ul> <li>Working hand in hand with the Compliance team on which documents and data we request from businesses, how checks are run, and the rules for approving or declining companies</li> <li>Balancing regulatory requirements (CNBV, LFPIORPI, AML/CFT) against funnel conversion: removing unnecessary requirements, simplifying wording, and reducing back-and-forth with clients</li> <li>Turning regulation into clear product rules: acceptable-activity matrices, risk scoring, and EDD criteria</li> <li>Designing the full case journey: how a complete document package reaches us, how OCR and data extraction work, and how a case is assembled and delivered to an analyst</li> <li>Building the KYB analyst workspace — an interface where all company information is laid out so that analysis and decision-making take minutes rather than hours</li> <li>Automating everything that can be automated: data cross-checks, integrations with registries and external sources, automated pre-checks, and analyst hints, including with LLMs</li> <li>Defining and owning the metrics of the system: conversion to an open account, time to first response, cost per company, reviewing time, and false positives</li> <li>Designing the operating model for the analyst team: how many analysts we need, how cases are distributed, what the workday looks like, and which checklists, decision-quality standards, and QA processes support it</li> <li>Setting SLAs for every stage and building processes that hold those SLAs as volumes grow severalfold</li> </ul> <p> </p> <p><strong>What makes you a great fit:</strong></p> <ul class="ul1"> <li>5+ years of experience in product management, with a significant part in fintech, banking, or adjacent domains (onboarding, KYC/KYB, anti-fraud, compliance, risk)</li> <li>Experience building operations-heavy products, where the product is not only an interface but also processes, people, and SLAs</li> <li>Strong data and funnel skills: you pull the numbers yourself, find bottlenecks, and quantify the impact of changes</li> <li>Experience designing internal tools — back-office systems, admin panels, and workspaces for operational teams</li> <li>Ability to work with regulatory and compliance requirements, translating legal language into product decisions without breaking either side</li> <li>Experience launching products from scratch (0 to 1) in a fast-growth environment</li> <li>B2 or higher English level for effective communication with an international team</li> </ul> <p data-renderer-start-pos="6259"><strong data-renderer-mark="true">Your bonus skills:</strong></p> <ul> <li>Hands-on experience with KYB or KYC processes: corporate documents, UBOs, ownership structures, sanctions and AML screening</li> <li>Spanish language, or experience working in Latin America or Mexico</li> <li>Experience deploying OCR, ML, or LLMs in operational workflows</li> </ul> <p> </p> <div class="framer-1gnqp2u-container"> <div class="content"> <div id="rec855990006" class="r t-rec" data-animationappear="off" data-record-type="396"> <div class="t396"> <div class="t396__artboard rendered" 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