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Director - Internal Communications

soundcloud71 · New York · New York, New York, United States
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<div><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">SoundCloud empowers artists, tastemakers and fans to connect and share through music. Founded in 2007, SoundCloud is a creator-first platform helping artists build and grow their careers by providing them with the most advanced tools, services, and resources. With over 4x the music catalog of every other major streaming platform, spanning 40+ million artists across 190+ countries, SoundCloud is where emerging artists find their sound, hidden gems are discovered, and music culture is shaped in real time.</span></div> <div> </div> <div><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><em><span style="text-decoration: underline;"><strong>THIS IS A CONTRACT (12 MONTH) WITH THE POTENTIAL TO CONVERT TO A PERMANENT FULL-TIME POSITION, IN OUR NEW YORK CITY OFFICE.</strong></span></em></span></div> <div> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">SoundCloud is looking for a <strong>Director of Internal Communications</strong> to lead the strategy and execution of our global internal communications program. Based in New York, this role will partner with senior leadership and teams across the company to strengthen how SoundCloud informs, engages, and connects our global workforce.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">A key priority for this role will be leading the successful migration and launch of SoundCloud’s next-generation intranet. You will serve as the communications and program lead for a large, cross-functional team spanning People & Culture, IT and Cybersecurity, Brand, Communications, Finance and SoundCloud’s Webflow owners. You will establish the project’s governance and roadmap, align stakeholders, oversee content strategy and migration, and drive employee adoption of the new platform.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">This role is crucial to fostering a strong culture of collaboration, inclusion, and connectivity by ensuring employees have timely access to clear, useful, and engaging information.</span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">If you are a strategic leader, skilled storyteller, and experienced change communicator who is passionate about creating a best-in-class employee experience, and you know how to bring complex, cross-functional programs from strategy through implementation, keep reading.</span></p> </div> <p><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><strong>Key Responsibilities:</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Develop and oversee a comprehensive internal communications strategy serving employees across SoundCloud’s global offices, including New York, Los Angeles, Berlin and London, setting the strategic direction in close partnership with the executive team</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Lead SoundCloud’s intranet migration from planning through launch and adoption, including platform governance, stakeholder alignment, information architecture, content strategy, content auditing and migration, testing, training and ongoing optimization</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Serve as the central program lead for a cross-functional intranet working group spanning People & Culture, IT, Brand, Finance and more, establishing clear roles, milestones, decision-making processes and accountability</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Partner with technical and business stakeholders to ensure the new intranet meets employee needs while aligning with SoundCloud’s brand, security, privacy, accessibility and operational requirements</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Partner with Chief of Staff to produce agenda, content, and coordination of speakers for internal events, including monthly company-wide All Hands </span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Counsel executives and senior leaders on communications that provide employees with clarity, context, and connection to SoundCloud’s business priorities</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Identify and manage opportunities to elevate SoundCloud and its executives through relevant industry awards and recognition programs, including developing and submitting compelling nominations</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Oversee SoundCloud’s internal editorial calendar, delivering timely communications related to company strategy, People initiatives, organizational change and workplace culture</span>&l

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