<div class="content-intro"><p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.</span></p> <p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.</span></p></div><p><span style="color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;">In addition to our core business, Workstream is home to a small, fast-moving Robotics team focused on advancing the next generation of artificial intelligence and robotics. We partner with a leading AI and robotics company to produce high-quality, large-scale egocentric (first-person) video datasets that help train advanced AI models.</span></p> <p><span style="color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;"><strong>Grow With Us</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="color: rgb(0, 0, 0);">Workstream is looking for a Team Lead for Global Data Operations. In this role, </span>you will serve as the frontline leader bridge between the Operations Manager and the Video Data Contributors / Quality Auditors. You will be responsible for daily team performance, real-time technical troubleshooting, and auditing video footage for accuracy, camera alignment, and data compliance.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">This is a high-impact role for someone who thrives in fast-paced tech operations, possesses strong attention to detail, and enjoys coaching a distributed team.</span></p> <h3><span style="color: rgb(0, 0, 0); font-size: 10pt; font-family: arial, helvetica, sans-serif;">Day In The Life</span></h3> <h4><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Team Leadership & Daily Operations</strong></span></h4> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Lead, mentor, and monitor the daily output of a team of <strong>Video Data Contributors</strong> and <strong>Quality Reviewers</strong>.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Track key team metrics including daily upload volume, active contributor retention, and error rates.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Conduct regular Q&A sessions and support office hours to answer contributor questions on filming protocols and hardware setup.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Foster high engagement and lower churn across a contract-based/distributed team.</span></li> </ul> <h4><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Technical Guidance & Quality Assurance</strong></span></h4> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Perform regular audits on uploaded video data to verify usability, camera positioning, lighting, and recording angles.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Troubleshoot hardware setup issues (wearable multi-camera setups, head-straps, smartphone mounts) and resolve technical uploading bottlenecks (Google Drive, cloud tools).</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Identify recurring failure patterns in footage and work with the Operations Manager to update guidelines and training materials.</span></li> </ul> <h4><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Onboarding & Hardware Coordination</strong></span></h4> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Support the onboarding of new team members, conducting technical readiness checks and verifying required hardware/camera specs prior to project launch.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Help manage local physical lab activities and equipment usage when transitioning to office-based operation