<div class="content-intro"><p><span style="font-size: 10pt;">Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (<a class="c-link c-link--focus-visible" href="http://monks.com/careers" target="_blank" data-stringify-link="http://monks.com/careers" data-sk="tooltip_parent">monks.com/careers</a>).</span></p></div><p>As a System Administrator within .Monks, you will be responsible for the maintenance, configuration, and ongoing operation of cloud platforms. Working as part of the SysOps IT team, your observations and input will help drive the evolution of tech administration within our company as we look to establish stronger policies, more security, better organization, and enhanced efficiency. As the IT, and especially AI, needs of the company continue to grow, you will have the opportunity to learn new technologies and propose projects. Automating IT tasks will be a focus. </p> <p>This role is well-suited for those who are self-sufficient, dependable, looking for new challenges, and are interested in expanding their skillset.</p> <p>This is a hybrid role, with infrequent, office attendance at our Kuala Lumpur office.</p> <h4><strong>Responsibilities will include: </strong></h4> <p><strong>Regional SaaS & MDM Escalation</strong></p> <ul> <li><strong>Regional Support:</strong> Act as the primary escalation path during local office hours for tools managed by the global team (including <strong>Slack</strong>, <strong>Google Workspace</strong>, <strong>Jamf</strong>, and <strong>Intune</strong>).</li> <li><strong>Tier 2/3 Resolution:</strong> Resolve complex technical issues that standard IT support cannot handle, ensuring seamless operation for the local team before the global admins come online.</li> </ul> <p><strong>ISO 27001 Compliance & Audit</strong></p> <ul> <li><strong>Audit Readiness:</strong> Help prepare the IT environment for <strong>ISO 27001</strong> audits by maintaining strict access controls and change management records.</li> <li><strong>Evidence Collection:</strong> Be an active participant in audit interviews, providing "point-in-time" evidence such as access logs, termination of access reports, and proof of system patching.</li> </ul> <p><strong>Background Sought</strong></p> <p data-path-to-node="8"><strong data-path-to-node="8" data-index-in-node="0">Technical Background Sought:</strong></p> <ul data-path-to-node="9"> <li> <p data-path-to-node="9,1,0"><strong data-path-to-node="9,1,0" data-index-in-node="0">Cloud-Based Business Platform Administration:</strong> Google Workspace, Slack Enterprise Grid and Atlassian Org Administration.</p> </li> <li> <p data-path-to-node="9,4,0"><strong data-path-to-node="9,4,0" data-index-in-node="0">Identity & Endpoint Management:</strong> OneLogin, Jamf, Intune, and Action1.</p> </li> <li> <p data-path-to-node="9,5,0">Bonus points for experience with automation or APIs.</p> </li> <li> <p data-path-to-node="9,6,0">Familiarity with at least one scripting language.</p> </li> </ul> <p data-path-to-node="10"><strong data-path-to-node="10" data-index-in-node="0">General Requirements:</strong></p> <ul data-path-to-node="11"> <li> <p data-path-to-node="11,0,0">Typically 3–5+ years in systems administration or a similar operational role.</p> </li> <li> <p data-path-to-node="11,1,0">Experience running audits/reports and presenting findings.</p> </li> <li> <p data-path-to-node="11,2,0">Flexibility in working hours.</p> </li> <li> <p data-path-to-node="11,3,0">Exhibits patience and resilience under pressure.</p> </li> <li> <p data-path-to-node="11,4,0">Detail-oriented and strong organizational skills.</p> </li> <li> <p data-path-to-node="11,5,0">Strong verbal & written communication skills.</p> </li> <li> <p data-path-to-node="11,6,0">Self-sufficient, proactive, and ready for a challenge.</p> </li> <li> <p data-path-to-node="11,7,0">Strong problem-solving and critical thinking abilities.<br><br></p> </li> </ul> <p>#LI-SC1</p> <p>#LI-Hybrid</p><div class="content-conclusion"><p><span style="font-size: 10pt;"><strong>About Monks </strong></span></p> <p><span style="font-size: 10pt;">Monks is the global, digital-first, data-driven, unitary operating brand of S4Capital plc, where our culture centers on how we show up for the work and for one another. That begins with the commitment to strive for mastery—taking deep pride in our craft and creating work that sets the bar. In everyday execution, we drive momentum by choosing bold action rather than waiting for certainty. Above all, our teams are stronger together, bringing diverse perspectives into a unified team that communicates with clarity, trust, and mutual respect.</span><br><span style="font-size: 10pt;"> </span>