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Head of Data Center IT Infrastructure

nebius · India · India
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<div class="content-intro"><p><strong>About Nebius:</strong></p> <p>Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.</p> <p>Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.</p> <p>Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.</p></div><div><strong>The Role</strong></div> <div> <p data-pm-slice="1 1 []">We’re looking for an experienced leader to own data center IT operations across APAC, covering both Nebius-owned and colocation sites. You will lead operations for GPU and high-performance computing (HPC) infrastructure, including high-density and liquid-cooled platforms.</p> <p>In this role, you will build and scale the regional operations organization and own the full operational lifecycle: preparing new sites for service, delivering reliable 24/7 support, managing hardware assets and returns, and overseeing changes to infrastructure in production.</p> </div> <div> <p><strong><span data-ccp-props="{"335559685":720,"335559991":360}"><span class="TextRun MacChromeBold SCXW95146830 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW95146830 BCX0" data-ccp-charstyle="Strong">Your responsibilities will include:</span></span> </span></strong></p> <p><strong data-renderer-mark="true">Full-stack IT operations</strong></p> <ul> <li>Define and run the support model per site: 24/7 L1/L2 on-site, L3, on-call/duty coverage; final escalation point for critical incidents; RCAs and preventive actions.</li> <li>Own post-acceptance change management: upgrades, migrations, maintenance windows, decommissioning.</li> <li>Ensure availability and performance of compute, storage and network infrastructure in operation.</li> </ul> </div> <p data-renderer-start-pos="796" data-local-id="6f68ec467a0f"><strong data-renderer-mark="true">New sites into operations</strong></p> <ul class="ak-ul" data-local-id="291ae485-cf96-4164-a2fc-11385b5dfc47" data-indent-level="1"> <li> <p data-renderer-start-pos="825" data-local-id="c8216cfc5d70">Own operational readiness for every new <span data-highlighted="true" data-vc="highlighted-text"><span class="_1mT5xdRAKS"><span class="_0nmozVaHVx _2V7sgO2M4S _3BoeIDwZ7G _30zrXRyxdf _0ReiIH7zJH" data-testid="definition-highlighter">DC</span></span></span>: staffing, access, tooling, monitoring, ticketing, spares, documentation.</p> </li> <li> <p data-renderer-start-pos="945" data-local-id="277315e3b907">Define acceptance criteria and handover from the Project team; sign off on acceptance into operations.</p> </li> </ul> <p data-renderer-start-pos="1051" data-local-id="c3863de25e27"><strong data-renderer-mark="true"><span data-highlighted="true" data-vc="highlighted-text">RMA</span>, asset & spare management</strong></p> <ul class="ak-ul" data-local-id="40867066-0601-4ab4-ba26-3e74fb9df43e" data-indent-level="1"> <li> <p data-renderer-start-pos="1084" data-local-id="98326e035301">Own the global asset lifecycle: intake, <span data-highlighted="true" data-vc="highlighted-text"><span class="_1mT5xdRAKS"><span class="_0nmozVaHVx _2V7sgO2M4S _3BoeIDwZ7G _30zrXRyxdf _0ReiIH7zJH" data-testid="definition-highlighter">CMDB</span></span></span> accuracy, audits, decommissioning and e-waste.</p> </li> <li> <p data-renderer-start-pos="1179" data-local-id="7ede1a2ea4cd">Own <span data-highlighted="true" data-vc="highlighted-text">RMA</span> end to end: <span data-highlighted="true" data-vc="highlighted-text"><span class="_1mT5xdRAKS"><span class="_0nmozVaHVx _2V7sgO2M4S _3BoeIDwZ7G _30zrXRyxdf _0ReiIH7zJH" data-testid="definition-highlighter">OEM</span></span></span> channels, warranty terms, partner/franchise <span data-highlighted="true" data-vc="highlighted-text">RMA</span> integrations.</p> </li> <li> <p data-renderer-start-pos="1268" data-local-id="eb4e1cd5be81">Set spare-zone standards and stock levels per site; balance spares against failure rates and SLAs.</p> </li> </ul> <p data-renderer-start-pos="1370" data-local-id="e1420efe2074"><strong data-renderer-mark="true">Service governance & vendors</strong></p> <ul class="ak-ul" data-local-id="ff8b565a-8c78-4790-bef3-f2724dc1bec9" data-indent-level="1"> <li> <p data-renderer-start-pos="1402" data-local-id="9d175270cfd4">Own SLAs and OLAs with platform, storage, network, internal teams.</p> </li> <li> <p data-renderer-start-pos="1472" data-local-id="60e4443a866f">Manage colocation, field-service, outsourcing and <span data-highlighted="true" data-vc="highlighted-text">OEM</span> relationships: scope, SLAs, performance, disputes.</p> </li> <li> <p data-renderer-start-pos="1580" data-local-id="842bc432cdb7">Manage and report operational KPIs, risks and capacity to senior management and colocation tenants.</p> </li> &l

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