sonyinteractiveentertainmentglobal · United Kingdom, London · London, England, United Kingdom
<div class="content-intro"><p><strong>Why Sony Interactive Entertainment?</strong></p> <p>Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.</p></div><p><strong>Role overview:</strong></p> <p><span data-contrast="auto">Sony Interactive Entertainment (PlayStation) is seeking a Lead/Staff Business Analyst to help shape the future of our Direct-to-Consumer businesses - PlayStation Store and PlayStation Direct. </span><span data-ccp-props="{"134245529":true}"> </span></p> <p><span data-contrast="auto">You will lead business analysis for cross-domain commercial initiatives, working with senior leaders and subject-matter experts to understand business objectives, processes and customer needs. You will be accountable for translating these needs into clear, testable business requirements that Product, Engineering, Analytics and Data Science teams use to design and build new ecommerce products and supporting tools. Throughout development, you will maintain alignment between business stakeholders and delivery teams, ensuring the resulting solutions fulfil the underlying business need.</span><span data-ccp-props="{"134245529":true}"> </span></p> <p><span data-contrast="auto">If you have extensive experience turning ambiguous problems and processes into clear business requirements and aligning cross-functional senior leadership on the path forward, we’d love to hear from you.</span><span data-ccp-props="{}"> </span></p> <p><strong><span data-contrast="auto">What you'll be doing:</span></strong><span data-ccp-props="{}"> </span></p> <ul> <li><span data-contrast="auto">Translating complex business needs into clear, structured, and testable business requirements that Product and Engineering can execute against. Remain engaged through design and development, resolving ambiguity and ultimately validating that the solution meets the original business need.</span><span data-ccp-props="{"134245529":true}"> </span></li> <li><span data-contrast="auto">Frame cross-functional business problems, align senior decision-makers with competing priorities and translate agreed objectives into clear business requirements, decision frameworks and measurable outcomes.</span><span data-ccp-props="{"134245529":true}"> </span></li> <li><span data-contrast="auto">Establish and coordinate effective collaboration across Business, Product, Engineering, Analytics, Data Science, and Finance teams to resolve shared challenges and ensure business needs are fulfilled.</span><span data-ccp-props="{"134245529":true}"> </span></li> <li><span data-contrast="auto">Evaluate strategic trade-offs, dependencies and wider consequences across customer journeys, commercial models, markets and operational capabilities.</span><span data-ccp-props="{"134245529":true}"> </span></li> <li><span data-contrast="auto">Redesign cross-functional business processes and operating models, identifying opportunities to create scalable tooling, automation and reusable capabilities.</span><span data-ccp-props="{"134245529":true}"> </span></li> <li><span data-contrast="auto">Partner with Product, Analytics and Data Science to test commercial hypotheses to build the case for change.</span><span data-ccp-props="{"134245529":true}"> </span></li> <li><span data-contrast="auto">Influence executive decisions through structured problem framing, commercial reasoning and clear, data-informed recommendations.</span><span data-ccp-props="{"134245529":true}"> </span></li> <li><span data-contrast="auto">Apply your experience and expertise to strengthen the team’s business analysis capabilities, developing effective practices, methods and standards that improve the quality and consistency of our work.</span><span data-ccp-props="{"134245529":true}"> </span></li> </ul> <p><strong><span data-contrast="auto">What we’re looking for:</span></strong><span data-ccp-props="{}"> </span></p> <ul> <li><span data-contrast="auto">Extensive experience in Business Analysis within digital commerce, subscriptions or retail businesses or related fields.</span><span data-ccp-props="{"335559739":120}"> </span></li> <li><span data-contrast="auto">Demonstrated experience leading business analysis for complex, global initiatives spanning multiple business domains, capabilities or markets.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Demonstrated experience partnering with product, engineering, analytics and data science teams to design and deliver commerce and tooling solutions that meet the needs of business teams.</span><span data-ccp-props="{"335559739":120}"> </span></li> <li><span da