<p><strong>Job Summary</strong><br>Aspire is seeking a Training Specialist to deliver practical, engaging, and role-specific training that helps employees succeed across our human services, educational, clinical, administrative, and community-based programs.<br>The Training Specialist partners with program leaders, schools, administrative teams, Quality Assurance, <br>People & Culture, Clinical Services, Operations, and other departments to assess training needs, develop effective learning solutions, and reinforce best practices in real-world work environments.<br>This field-based role translates policies, systems, regulations, and quality standards into clear, practical training. The position requires strong facilitation skills, sound judgment, independent decision-making, and the ability to support adult learners with diverse roles and experience levels.</p> <p><strong>Schedule & Pay</strong><br>• Schedule: M - F 8:30am - 4:30pm<br>• Pay Rate: $45k - $55k<br>• Role: Salaried & Exempt<br>• Location: Must be located within commuting distance of Hamden, CT - Hybrid 3 times a week minimum</p> <p><strong>Key Responsibilities</strong><br><strong>Training Delivery and Facilitation</strong><br>• Facilitate required, role-specific, and assigned training programs across Aspire service lines.<br>• Deliver training in multiple formats, including in-person, virtual, onsite, and small-group sessions.<br>• Support onboarding programs such as All On Board and other new-hire training initiatives.<br>• Adapt facilitation methods to meet the needs of frontline, clinical, educational, and administrative employees.<br>• Provide coaching, observational feedback, and skill-building support to employees and managers.<br>• Participate in agency-wide learning initiatives, including micro-trainings during community meetings.<br>• This position will need to train to be a CT Investigator. </p> <p><br><strong>Field-Based Training and Practice Support</strong><br>• Maintain a regular presence in Aspire programs, schools, offices, and team environments.<br>• Deliver training and coaching in real-world settings to reinforce skill application.<br>• Support supervisors with practice observations, feedback, and competency assessment.<br>• Share relevant observations with leadership and Quality Assurance partners to support follow-up and continuous improvement.<br>• Training Needs Assessment and Quality Partnership<br>• Identify, analyze, and prioritize training needs using observation, employee feedback, quality reviews, <br>• and operational data.<br>• Participate in cross-functional meetings and workgroups to identify emerging training needs.<br>• Design and implement practical solutions, including training sessions, job aids, coaching, and refresher resources.<br>• Interpret regulatory changes, system updates, and quality concerns to determine appropriate training responses.<br>• Evaluate and escalate issues that require solutions beyond training.<br>• Recommend performance improvement strategies that support operational and quality objectives.</p> <p><br><strong>Curriculum and Content Development</strong><br>• Deliver training aligned with Aspire policies, regulatory requirements, evidence-based practices, and quality standards.<br>• Create original learning materials, including:<br>o Facilitator guides<br>o Job aids<br>o Checklists<br>o Quick-reference guides<br>o Videos<br>o Frequently asked questions<br>• Apply adult learning principles to promote engagement, knowledge retention, and on-the-job performance.<br>• Analyze feedback, trends, and operational changes to improve training content and delivery methods.<br>• Share effective training practices and resources across programs, schools, and departments.</p> <p><br><strong>Technology and Systems Training</strong><br>• Deliver training on systems such as Therap, Relias, UKG, Microsoft 365, and other assigned platforms.<br>• Serve in system administration roles, such as Super Admin, when assigned.<br>• Support employees and managers in accessing and using training resources.<br>• Provide follow-up assistance, refresher training, and implementation support for system updates.</p> <p><br><strong>New-Hire Onboarding and Manager Development</strong><br>• Organize and facilitate the All On Board onboarding program.<br>• Support new hires throughout the onboarding process.<br>• Partner with Human Resources and organizational leaders to support manager development in areas such as:<br>o Supervision<br>o Documentation<br>o Scheduling<br>o Basic financial processes<br>o Compliance expectations<br>o Employee performance support</p> <p><br><strong>Training Compliance and Documentation</strong><br>• Track and maintain accurate employee training records.<br>• Use systems such as Therap