<div class="content-intro"><h3><strong>A</strong><strong>BOUT TIDE</strong></h3> <p>At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting.</p> <p>Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France.</p> <p>Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.</p> <p><strong>Tide facts:</strong></p> <ul> <li>Tide is available for UK, Indian, German and French SMEs</li> <li>Over 2 million members globally and rapidly growing</li> <li>Over $300 million raised in funding</li> <li>3,000 Tideans globally</li> <li>Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026</li> <li>We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg</li> </ul></div><h2>ABOUT THE ROLE</h2> <ul data-spread="false"> <li>Join our Business Finance team as a Junior Business Finance Specialist, responsible for connecting with prospective customers interested in Business Loans.</li> <li>Reach out to premium and high-intent leads, along with other leads based on business requirements.</li> <li>Understand customers’ business needs and financing requirements to identify relevant Business Loan opportunities.</li> <li>Explain loan products, eligibility criteria, key terms and documentation requirements clearly to customers.</li> <li>Build strong customer relationships through professional and consultative conversations.</li> <li>Qualify leads based on customer requirements and basic eligibility and move relevant prospects through the sales journey.</li> <li>Follow up consistently with interested customers to drive conversions and application completion.</li> <li>Handle customer queries and objections effectively and provide appropriate solutions.</li> <li>Coordinate with internal teams to ensure a smooth customer journey from lead qualification to loan processing.</li> <li>Maintain accurate lead and follow-up information in the relevant systems.</li> <li>Work towards defined calling, conversion and business targets while maintaining a strong customer experience.</li> <li>Ensure all customer interactions and communication are aligned with company policies and compliance requirements.</li> </ul> <h2>WHAT WE’RE LOOKING FOR</h2> <ul data-spread="false"> <li><strong>Open to undergraduates.</strong></li> <li><strong>Comfortable working six days a week, Monday to Saturday.</strong></li> <li>1+ years of experience in telesales, inside sales, telecalling or customer-facing sales roles.</li> <li>Experience in Business Loans, Personal Loans, Lending, Banking, NBFCs or FinTech will be preferred.</li> <li>Experience handling premium/high-value leads or customers will be an added advantage.</li> <li>Strong Hindi and English communication skills, with the ability to communicate confidently and professionally with customers.</li> <li>Comfortable handling outbound calls and managing a lead funnel through regular follow-ups.</li> <li>Strong sales, persuasion and objection-handling skills.</li> <li>Ability to understand customer requirements and explain financial products in a simple and clear manner.</li> <li>Comfortable speaking with business owners and premium customers.</li> <li>Target-oriented and comfortable working in a performance-driven sales environment.</li> <li>Strong follow-up and lead management skills.</li> <li>Good customer relationship management and problem-solving skills.</li> <li>Basic understanding of financial products, with the ability and willingness to learn Business Loan products.</li> <li>Comfortable working with CRM systems and other sales tools.</li> </ul> <h2>WHAT YOU’LL GET IN RETURN</h2> <p class="isSelectedEnd">Our location-specific employee benefits are designed to cater to the unique needs of Tideans:</p> <ul data-spread="false"> <li>Competitive Compensation</li> <li>Time Off – Generous annual leave on top of bank holidays.</li> <li>Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.</li> <li>Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.</li> <li>Health Insurance – Private family insurance with additional OPD coverage and top-up options.</li> <li>Life & Accident Cover – Comprehensive accidental and life insurance protection.</li> <li>Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.</li> <li>Volunteering & Development Days – Paid days annually for volunteering or personal growth.</li> <li>Learning & Development – Annual budget for books, courses, coaching, and more.</li> <