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Supply Chain Manager (WM)

wolt · Helsinki, Finland · Helsinki, Finland
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<div class="content-intro"><h2><span data-sheets-root="1">About Wolt</span></h2> <p><span data-sheets-root="1">At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.<br><br>Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.</span></p></div><h2>About the Role..</h2> <p>As a Wolt Market Supply Chain Manager, you will play a key role in managing and continuously improving the supply chain for Wolt Market in Finland.</p> <p>You will take ownership of a broad portfolio of Supply Chain responsibilities, including inventory and availability management, demand forecasting, supplier performance and operational supplier management. You will use data and strong commercial judgement to balance availability, inventory, shrinkage, and profitability, ensuring that Supply Chain decisions support both our customers and the overall performance of the business.</p> <p>The role requires a high degree of independence and ownership. You will identify opportunities and challenges, translate analysis into actions, and drive complex Supply Chain initiatives from problem definition through implementation and follow-up with limited guidance.</p> <p>You will work particularly closely with the Finland Supply Chain Analyst and act as an experienced sparring partner to the Finland Category and Store Operations teams. You will also collaborate closely with colleagues across the regional Supply Chain team and the wider Wolt Market Supply Chain community, sharing knowledge, contributing to common initiatives and supporting the continuous development of our Supply Chain capabilities.</p> <h2><strong>Key tasks and responsibilities of the role</strong></h2> <ul> <li>Own and drive core Supply Chain responsibilities for Wolt Market Finland together with the local Supply Chain team.</li> <li>Manage and continuously improve inventory availability, stock levels and inventory health while balancing availability, shrinkage, capacity and profitability.</li> <li>Analyse demand, inventory, availability, shrinkage and supplier performance and translate insights into clear recommendations and actions.</li> <li>Own and continuously improve demand forecasting and replenishment processes, including forecasting around promotions, seasonal events and other changes in demand.</li> <li>Monitor Supply Chain KPIs, identify performance gaps and root causes, and independently develop and execute actions to improve performance.</li> <li>Work closely with Category to evaluate the Supply Chain implications of supplier, assortment, promotion and commercial decisions and provide constructive challenge where required.</li> <li>Partner closely with Store Operations to identify and solve Supply Chain-related operational challenges and ensure processes work effectively from supplier through to store.</li> <li>Manage operational relationships with suppliers and collaborate on topics including ordering, delivery performance, lead times, order conditions, availability and Supply Chain improvements.</li> <li>Identify structural supplier or assortment-related Supply Chain challenges and develop commercially sound solutions together with relevant stakeholders.</li> <li>Own complex projects and larger workstreams from analysis and problem definition through implementation, stakeholder alignment and measurement of results.</li> <li>Contribute to the implementation and continuous improvement of Supply Chain tools, systems, automation and processes.</li> <li>Use data, analytical tools and AI to diagnose complex problems where multiple factors need to be considered and exercise sound judgement in determining the appropriate solution.</li> <li>Proactively identify new business needs and improvement opportunities and develop proposals for how Supply Chain can address them.</li> <li>Work closely with the Finland Supply Chain Analyst, sharing expertise, providing guidance and supporting development through informal mentoring and collaboration.</li> <li>Collaborate with the regional Supply Chain team and wider Supply Chain community, contributing to cross-country projects, exchanging best practices and helping develop scalable ways of working.</li> <li>Communicate clearly and proactively with stakeholders across Supply Chain, Category, Store Operations, Finance, Product and other relevant functions.</li> <li>Manage several priorities and initiatives simultaneously in a fast-moving environment while maintaining a high level of quality and follow-through.</li> <li>Take a hands-on approach and be willing to move between strategic analysis, problem solving and operational execution as required.</li> <li>Demonstrate excellent business judgement and a practical, solution-oriented approach to getting things done.</li> <li>Contribute positively to Wolt's culture and ways of working and be an active member of both the local and regional team.</li> </ul> <h2><strong>Qualifications for the role</strong></h2> <ul> <li>Strong experience in Supply Chain, i

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