definitivehc · Remote, U.S.
<div class="content-intro"><p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 1">About </span><span data-ccp-parastyle="heading 1">Definitive Healthcare</span><span data-ccp-parastyle="heading 1">:</span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":240,"335559739":0,"335559740":276}"> </span></p> <p><span data-contrast="auto">At Definitive Healthcare (NASDAQ: DH), we’re passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people—paving the way for smarter decisions and greater impact.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":240,"335559739":240}"> </span></p> <p><span data-contrast="auto"><span data-teams="true">Headquartered just outside of Boston, Massachusetts, Definitive Healthcare operates across North America, Europe, and India, supporting a growing global client base of more than 2,400 customers since our founding in 2011.</span></span></p> <p><span data-contrast="auto">We’re also a great place to work. </span>In 2024 and 2025, we earned multiple workplace honors, including Built In’s 100 Best Places to Work in Boston (both years), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India.</p> <p><span data-contrast="auto">We foster a collaborative, inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive to promote connection, education, and inclusion.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":240,"335559739":240}"> </span></p></div><p><strong>About the position:</strong></p> <p>As an Account Manager at Definitive Healthcare, you will own a named book of provider accounts composed of health systems and clinics across the U.S. You will manage and grow a portfolio of client relationships by helping organizations unlock the full value of our healthcare commercial intelligence platform. You’ll serve as a strategic partner - identifying opportunities for expansion, driving renewals, and guiding clients on how to best leverage our data, analytics, and insights to achieve their goals. This role blends relationship management with consultative problem‑solving, working closely with Customer Success and cross‑functional partners to ensure clients see measurable impact from our solutions. It’s an ideal opportunity for someone who thrives on building trust, uncovering growth opportunities, and delivering exceptional customer experience. </p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">What you'll do:</span></span></strong></p> <ul> <li><span data-contrast="auto">Own and execute account strategies across a named book of existing small/medium sized provider accounts</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Drive growth and collaborate with Customer Success to identify growth opportunities across therapeutic areas</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Go “high and wide” in accounts to build relationships with potential buyers and influencers; take a consultative approach to identify client issues that DHC can solve</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Initiate conversations about new opportunities and partner with DHC Customer Success and cross-functional partners to develop and close opportunities</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Work with the Customer Success and Customer Experience Team to optimize usage and value of DHC services</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Lead critical renewals conversations</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Meet and exceed renewal and expansion quotas</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Accurately forecast opportunities and utilize CRM to manage your portfolio</span><span data-ccp-props="{}"> </span></li> </ul> <p> </p> <p><strong>What you'll need:</strong></p> <ul> <li><span data-contrast="auto">3+ years of individual, quota-carrying account management experience, selling into provider organizations, health systems, or other healthcare focus markets</span><span data-ccp-props="{"201341983":0,"335559740":276}"> </span></li> <li><span data-contrast="auto">Experience selling technology, data, analytics, or research solutions into small to mid-market healthcare environments</span><span data-ccp-props="{"201341983":0,"335559740":276}"> </span></li> <li><span data-contrast="auto">Experience in account planning and collaborating with cross-functional te