<div class="content-intro"><p><span data-contrast="none">Habitat Health empowers older adults to experience more good days in their homes and communities. Through the Program of All-Inclusive Care for the Elderly (PACE), we provide comprehensive medical care along with support for daily needs such as meals, transportation, and in</span>‑<span data-contrast="none">home assistance. We deliver coordinated clinical and social care in our centers and directly in participants’ homes, creating a fully integrated experience that brings peace of mind and a true sense of belonging. As we expand our scalable, affordable PACE model to meet the growing and complex needs of aging populations, our mission</span>‑<span data-contrast="none">driven care teams continue to help participants live well on their own terms.</span><span data-ccp-props="{"335559738":200,"335559739":200}"> </span></p> <p><span data-contrast="none">Habitat Health is supported by leading healthcare organizations and investors including New Enterprise Associates, Kaiser Permanente, and Town Hall Ventures. We are entering a period of significant growth and are looking for exceptional teammates to help us scale a better model of care for older adults. To learn more, visit www.habitathealth.com.</span></p></div><p><strong><span data-contrast="none">Estimated Start Date:</span></strong><span data-contrast="none"> </span><strong><span data-ccp-props="{"335559738":200,"335559739":200}"> 11/30/2026</span></strong></p> <p><strong><span data-contrast="none">Role Scope</span></strong><span data-contrast="none">: </span><span data-contrast="none">The New Participant Advocate plays a key role in creating a welcoming, participant-centered onboarding experience for individuals transitioning into Habitat Health's PACE program. This role builds trusted relationships with participants and caregivers while partnering with the Interdisciplinary Team (IDT) and cross-functional teams to facilitate a seamless transition into care. Through proactive coordination, participant advocacy, and ongoing communication, the New Participant Advocate helps participants feel informed, supported, and connected while promoting continuity of care and an exceptional participant experience.</span><span data-ccp-props="{"335559738":200,"335559739":200}"> </span></p> <p><strong><span data-contrast="none">Core Responsibilities & Expectations for the Role</span></strong><span data-ccp-props="{"335559738":200,"335559739":200}"> </span></p> <ul> <li><span data-contrast="none">Builds trusted relationships with new participants and caregivers to understand individual goals, preferences, and support needs while fostering a welcoming and participant-centered onboarding experience.</span><span data-ccp-props="{"335559738":200,"335559739":200}"> </span></li> <li><span data-contrast="none">Coordinates the participant onboarding journey by serving as the primary point of contact during the initial transition into the PACE program and facilitating a seamless introduction to Habitat Health's services.</span><span data-ccp-props="{"335559738":200,"335559739":200}"> </span></li> <li><span data-contrast="none">Partners with the Interdisciplinary Team (IDT), caregivers, Referral Coordinator, and cross-functional teams to coordinate services, support continuity of care, and promote a positive participant experience.</span><span data-ccp-props="{"335559738":200,"335559739":200}"> </span></li> <li><span data-contrast="none">Advocates for participant preferences, cultural needs, and person-centered care by proactively identifying barriers and collaborating with the care team to support timely solutions.</span><span data-ccp-props="{"335559738":200,"335559739":200}"> </span></li> <li><span data-contrast="none">Provides education and guidance to participants and caregivers regarding Habitat Health services, program expectations, available resources, and ongoing support throughout the onboarding experience.</span><span data-ccp-props="{"335559738":200,"335559739":200}"> </span></li> <li><span data-contrast="none">Coordinates participant appointments, transportation, follow-up services, and other onboarding activities to support a smooth transition into the PACE program.</span><span data-ccp-props="{"335559738":200,"335559739":200}"> </span></li> <li><span data-contrast="none">Maintains proactive communication with participants, caregivers, and care team members to address questions, resolve concerns, and ensure timely follow-through.</span><span data-ccp-props="{"335559738":200,"335559739":200}"> </span></li> <li><span data-contrast="none">Documents participant interactions, onboarding activities, identified needs, and follow-up actions accurately and timely within the Electronic Medical Record (EMR) and other organizational systems.</span><span data-ccp-props="{"335559738":200,"335559739":200}"> </span></li> <li><span data-contrast="none">Contributes to continuous improvement by identifying participant trends, feedback, and opportunities to enhance onboarding processes, participant experience, and interdisciplinary collaboration.</span><span data-ccp-props="{"335559738":200,"335559739":200}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="28" data-list-defn-props="{"33555