<p><strong><span data-contrast="auto">About Us: </span></strong></p> <p><span data-contrast="auto"><span class="TextRun SCXW172595237 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW172595237 BCX0">Carefeed helps senior living and long-term care organizations simplify operations, improve communication, and give staff more time to focus on care. We partner with clients to turn complex processes into practical, connected workflows that support their teams and the people they serve.</span></span></span><span data-contrast="auto"><span class="EOP Selected SCXW172595237 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":300,"335559739":300}"> </span></span></p> <p><strong><span data-contrast="auto">About the Opportunity: </span></strong></p> <p><span data-contrast="auto">Carefeed is seeking a </span><strong><span data-contrast="auto">Clinical Implementation Specialist – Referral Management</span></strong><span data-contrast="auto"> with extensive experience in skilled nursing or short-term rehabilitation, particularly in </span><strong><span data-contrast="auto">central intake, prior authorization, and concurrent review</span></strong><span data-contrast="auto">.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":300,"335559739":300}"> </span></p> <p><span data-contrast="auto">This client-facing role bridges real-world clinical and operational expertise with technology implementation. You will help clients evaluate their existing processes, implement Carefeed’s Referral Management module, train their teams, and establish consistent workflows that support successful adoption.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":300,"335559739":300}"> </span></p> <p><span data-contrast="auto">The ideal candidate has personally managed referrals and payer coordination, understands the relationship between admissions, clinical documentation, MDS, and reimbursement, and can confidently teach others. You are comfortable leading conversations with both frontline staff and organizational leaders—and translating complex requirements into clear, actionable steps.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":300,"335559739":300}"> </span></p> <p><span data-contrast="auto">This position focuses on technology implementation, client education, and workflow improvement rather than direct patient care or payer coverage decisions.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":300,"335559739":300}"> </span></p> <p><strong><span data-contrast="auto">Key Responsibilities: </span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":60,"335559740":288}"> </span></p> <ul> <li><strong><span data-contrast="auto">Lead client discovery and workflow planning.</span></strong><span data-contrast="auto"> Assess how clients manage central intake, referral review, insurance verification, prior authorization, admission coordination, and concurrent or continued-stay reviews. Identify gaps, clarify ownership, and establish an implementation plan aligned with their operational needs.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":300,"335559739":300}"> </span></li> <li><strong><span data-contrast="auto">Translate operational needs into effective module use.</span></strong><span data-contrast="auto"> Guide configuration and workflow development within Carefeed’s supported capabilities. Clearly define which activities occur in Carefeed, which remain in an electronic health record or payer portal, and how teams coordinate the handoffs.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":300,"335559739":300}"> </span></li> <li><strong><span data-contrast="auto">Deliver practical, role-based training.</span></strong><span data-contrast="auto"> Lead engaging sessions for central intake, admissions, nursing, MDS, therapy, business office, and corporate teams. Explain not only how to use the module, but how it fits into each team’s responsibilities and daily work.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":300,"335559739":300}"> </span></li> <li><strong><span data-contrast="auto">Manage implementation through go-live and transition.</span></strong><span data-contrast="auto"> Coordinate milestones, track outstanding decisions and action items, address barriers, and confirm client readiness. Support early adoption and provide a structured handoff to ongoing Client Experience and Support teams.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":300,"335559739":300}"> </span></li> <li><strong><span data-contrast="auto">Serve as an internal subject matter expert.</span></strong><span data-contrast="auto"> Help colleagues understand skilled nursing referral, authorization, clinical doc